Jennifer Park
La Mirada,CA
Summary
Over five years of experience in community pharmacy, working with CVS Health as a pharmacy manager, I am passionate about improving health outcomes and patient satisfaction through innovative and personalized pharmacy solutions. I am fluent in Korean and English and I have certifications in basic life support and pharmacy-based immunization delivery. I am a team player, a lifelong learner, and a dedicated professional who strives to deliver excellence and value to my patients and partners.
Overview
6
6
years of professional experience
Work History
Pharmacy Manager
CVS Pharmacy #9122
San Pedro, CA
08.2022 - Current
- Awarded 2024 Paragon Winner for District 10
- 2023 and 2024 Immunization Captain for District 10 in conjunction with a 100+ prescription per day pharmacy
- Achieved Top WeCARE Award for District 10- a metric that measures the percentage of prescriptions ready when promised to patient
- Drove patient care outcomes metric like medication adherence and immunizations from a score of 58 out of 100 to 100 out of 100
- Motivated staff pharmacists and technicians to attain an average customer service satisfaction score of 100 (previous scores ranged from 50-60, with a company goal of 80) and an annual prescription growth of 117%
Pharmacy Manager
CVS Pharmacy #9607
Rolling Hills Estates, CA
03.2022 - 08.2022
- Achieved a growth of 78 to 99 customer service satisfaction score and a >95% prescription "ready when promised" score
- Achieved Rookie of the Year award by District Leader
- Achieved 5.0 MSH YTD
Staff Pharmacist
CVS Pharmacy #16050
Torrance, CA
05.2021 - 03.2022
- Achieved 100% WeCARE YTD
- Executed a 60 patient per day vaccine clinic
Pharmacist
TIB Pharmacy
Newark, CA
02.2019 - 05.2021
- Made recommendations directly to hospice nurses regarding dosing for medications and appropriateness
- Prepared hospice comfort kit packages and coordinated prompt delivery to patients' homes
- Manage new and existing accounts with hospices serving the bay area
- Communicate with hospice case managers to coordinate quick and efficient admission for end-of-life patients
- Monitor patients to ensure therapeutic outcomes and minimize adverse drug effects
Education
Doctor of Pharmacy - PharmD
University of The Pacific
Stockton, CA06-2019
Bachelor of Arts - Psychology
University of California - San Diego
La Jolla, CA06-2010
Skills
- Proficient in high volume pharmacy, RxConnect, ScriptPro, Drug Utilization Review, Medicaid/Medicare, Commercial
- Languages: English, Korean, Spanish
- Certifications: Hormonal Contraception selection and prescriber status, California Pharmacist License, American Pharmacists Association Pharmacy-Based Immunization Delivery
- Basic Life Support for Healthcare Providers
Timeline
Pharmacy Manager
CVS Pharmacy #9122
08.2022 - Current
Pharmacy Manager
CVS Pharmacy #9607
03.2022 - 08.2022
Staff Pharmacist
CVS Pharmacy #16050
05.2021 - 03.2022
Pharmacist
TIB Pharmacy
02.2019 - 05.2021
Doctor of Pharmacy - PharmD
University of The Pacific
Bachelor of Arts - Psychology
University of California - San Diego