- Hiking
- Gardening
- Outdoor Recreation
- Kayaking
- Camping
- Crafting and DIY Projects
- Music
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- I like trying new recipes and food trends
- Volunteering at community kitchens and food-related charities
Jennifer Paschke
Regional Manager
Rapid City,SD
Summary
Dynamic Regional Manager with a proven track record at Meals on Wheels of Western South Dakota, adept at cost management and effective multitasking. Successfully led teams and volunteers, enhancing program participation and community trust. Recognized for resolving conflicts with empathy, fostering loyalty, and driving fundraising initiatives to support organizational goals.
Overview
11
11
years of professional experience
Work History
Regional Manager
Meals on Wheels of Western South Dakota
08.2021 - Current
- Provide leadership and direction for managers and up to 20 volunteers in in 6 communities throughout western South Dakota.
- Build and maintain trust between program participants, staff, volunteers, and their families.
- Observe and maintain awareness of the physical and emotional health and wellbeing of participants.
- Coordinate with and support site managers to create and implement fund raising events and programs.
- Oversee and maintain budgets, payroll and purchasing, including daily, weekly, and monthly reconciliation ans annual reports.
Customer Service Representative
Kohl's
10.2019 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Front Office Manager
Howard Johnson's Motor Lodge
05.2015 - 02.2019
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Implemented staff training programs, improving employee performance and team cohesion.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Education
Associate of Science - Criminal Science
Kaplan University
Davenport, IA 05.2001 -
Skills
- Excel data management
- Effective multitasking
- Cost management
- Appointment coordination
- Administrative support
Interests
Timeline
Regional Manager
Meals on Wheels of Western South Dakota
08.2021 - Current
Customer Service Representative
Kohl's
10.2019 - Current
Front Office Manager
Howard Johnson's Motor Lodge
05.2015 - 02.2019
Associate of Science - Criminal Science
Kaplan University
05.2001 -