Resilient professional equipped with robust problem-solving and communication skills, offering firsthand insight into youth behavioral challenges and trauma.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Oat Soda
Lake Orion, USA
05.2020 - Current
Trained employees on policies and procedures to enhance operational efficiency.
Cultivated supplier relationships to secure quality ingredients and favorable terms.
Resolved customer complaints promptly while maintaining high service standards.
Monitored inventory levels and placed orders to ensure consistent stock availability.
Executed marketing plans to drive customer engagement and sales growth.
Implemented procedures to comply with local health department regulations for food safety.
Planned and executed tastings, pairing dinners, and events to elevate customer experience.
Conducted general cleaning and maintenance of facility to uphold cleanliness standards.
Account Manager
Fabiano Brothers
Detroit, USA
04.2004 - 05.2020
Developed customized sales strategies to effectively address diverse customer needs.
Coordinated product training sessions, enhancing client understanding of product offerings.
Resolved customer inquiries promptly, ensuring high levels of satisfaction.
Answered inquiries regarding product pricing, availability, and usage details.
Collaborated with departments on order status and delivery schedules.
Established trusted relationships with key accounts to foster loyalty.
Ensured compliance with company policies and industry regulations in sales operations.
Worked with marketing team to create promotional materials for products.