Jennifer Penne
Lyman,SC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Ross Dress for Less
Greenville, SC
10.2018 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Supervised daily operations including scheduling shifts, assigning duties.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Created effective business plans to focus strategic decisions on long-term objectives.
Cafe Manager
Deer Valley Unified School District
Phoenix, AZ
01.2012 - 10.2017
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Recruited, trained, managed and evaluated cafe staff performance.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Supervised activities of staff to maintain service levels and support guest needs.
Education
Certification in Acounting - Accounting
Arizona Institute of Business
Arizona05.2002
Skills
- Task Delegation
- Retail Operations Management
- Customer Relations
- Relationship Building and Management
- Retail Merchandise Quality Standards
- Loss Prevention Procedures
- Staff Training and Development
Timeline
Assistant Manager
Ross Dress for Less
10.2018 - Current
Cafe Manager
Deer Valley Unified School District
01.2012 - 10.2017
Certification in Acounting - Accounting
Arizona Institute of Business
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