Robert Menas
Lyman,SC
Summary
Dynamic server with a strong work ethic and exceptional customer service at Buffalo Wild Wings. Successfully managed high-volume dining, ensuring order accuracy and guest satisfaction. Trained new staff and resolved complaints swiftly, enhancing the overall dining atmosphere while maintaining a professional appearance.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
03.2024 - Current
- Provided exceptional customer service in high-volume dining environment.
- Accurately processed orders using the (POS) system.
- Communicated with the kitchen staff to ensure timely food delivery.
- Demonstrated menu knowledge to enhance guest experience and satisfaction.
- Maintained a clean and ready-to-open restaurant at the end of nights.
- Handled parties of people in excess of 60, single-handed.
- Assisted in training new servers on restaurant protocols and best practices.
- Resolved customer complaints swiftly to maintain positive dining atmosphere.
- Monitored inventory levels and communicated needs to management for restocking.
Education
High School Diploma -
James F. Byrnes High School
Duncan05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Menu memorization
- Order accuracy
- Table bussing
Timeline
Server
Buffalo Wild Wings
03.2024 - Current
High School Diploma -
James F. Byrnes High School