Jennifer Peralta
Santa Ana,CA
Summary
Hello, I am Medical Assistant that is interested working in your office. I have three years of experience front and back office. I am motivated to grow in my career. I am responsible, respectful, team player, problem solver, organized, multitasker and outgoing. I am ready to make a change in my life and in others. Positive attitude can change anybody day for the better.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Grand Chiropractic
04.2022 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical Assistant
Advance Urgent Medical Group
10.2021 - 03.2022
- Documented vital signs, medical history, medication information, symptoms, and allergies.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Ear Lavage
- Covid 19 testing
- Set Up IV's
- EKG
- Injections
- Glucose Test
- Urinalysis
- Pap Smear
Data Entry Clerk
Greencore
12.2019 - 03.2021
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Certificate - Medical Assisting
UEI College - Cerritos
09.2021
Skills
- Problem-Solving
- Multitask
- Respectful
- Responsible
- Team Player
- Customer Service
- Time Management
- Insurance Authorizations
- Basic Life Support for Health Care Providers (BLS)
- Medical Charting
- HIPAA Guidelines
- Insurance Verification
- Office Administration
- Telephone Etiquette
- Front Desk Operations
Certification
- CMA - Certified Medical Assistant
- BLS - Basic Life Support
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Medical Receptionist
Grand Chiropractic
04.2022 - 12.2023
Medical Assistant
Advance Urgent Medical Group
10.2021 - 03.2022
Data Entry Clerk
Greencore
12.2019 - 03.2021
Certificate - Medical Assisting
UEI College - Cerritos