Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
Barista
Jennifer Perez Castaneda

Jennifer Perez Castaneda

student
Dallas,TX

Summary

Experienced with network security protocols and risk management techniques. Utilizes analytical skills to detect and address security threats. Strong understanding of cybersecurity principles and compliance requirements.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Barista

Black Rifle Coffee Company
10.2024 - 06.2025
  • Trained new baristas on coffee preparation techniques and customer service standards.
  • Managed daily inventory, ensuring product availability and freshness.
  • Created specialty beverages tailored to customer preferences, enhancing overall satisfaction.
  • Implemented efficient workflow processes to improve order accuracy and speed of service.
  • Conducted quality assurance checks on brewed coffee to maintain high standards.
  • Developed promotional displays for seasonal offerings, increasing customer engagement.
  • Resolved customer complaints effectively, fostering a positive environment and loyalty.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Military Senior Guest Advisor

GameStop
08.2022 - 12.2023
  • Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided.
  • Was in the top five in District for signing up customers for GameStop’s Power Up Rewards guest loyalty program.
  • Demonstrated a passion for exceeding goals.
  • Active selling, including exploring and creating guest needs and closing sales. Utilize GameStop’s Solution Selling Tablet to serve each guest’s needs.
  • Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.

Desk/Phone Receptionist

King Law Firm
09.2018 - 03.2019
  • Maintaining and scheduling conference rooms.
  • Answering and routing incoming calls on a multi-line telephone system.
  • Scanning, photocopying, faxing, and filing documents.
  • Collecting and routing mail and hand-delivered packages.

United States Marine Corps

Central Technical Publications Librarian
12.2017 - 04.2018
  • Ensure that all technical publications in the Central Technical Publications Library (CTPL) are complete and up to date, guaranteeing that all maintenance actions on aircraft are performed with current information in the manuals.
  • Developed and implemented an in house/color-coded tracking system to ensure all members of the Maintenance department were using accurate publications and directly contributed to the safe execution of over 22,800 maintenance hours.
  • Took a CTPL program that was deemed "Off Track" during the previous program inspection and to an "On Track" status, adding to the department's overall passing score of 99.9% that was touted as a model for the entire Marine Air Group.
  • Inventory and requisition of new or replacement publications, software, laptops, office supplies, and other materials, and equipment.
  • Uploaded flight data into a database and prepared reports to track aircraft flight hours to determine when inspections and preventative maintenance actions need to be performed.

United States Marine Corps

Aircraft Mechanic
11.2014 - 12.2017
  • Examine and inspect aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.
  • Reassemble engines following repair or inspection and reinstall engines in aircraft.
  • Read and interpret pilots' descriptions of problems to diagnose causes, conferring with and asking questions of pilots to get clarification.
  • Conduct routine and special inspections as required by regulations.
  • Perform diagnostic testing and analyze results to determine faults and determine the best corrective action.

Education

Bachelor of Science - Computer And Information Sciences

Arizona State University
Tempe, AZ
05-2027

Cybersecurity Professional Certificate -

North Carolina State University
Raleigh, NC
09.2023

High School Diploma - undefined

South Garland High School
Garland, TX
06.2013

Skills

  • Certifications: Pursuing Python, Network Security and CompTIA Security Certifications
  • Operating systems: Windows Client (7 & 10), Linux (Ubuntu, Kali,)
  • Programming languages: Python, C
  • Security management: Wireshark, Port Security, Honeypot
  • Problem-solving
  • Team player
  • Attention to detail
  • Time management
  • Exceptional customer service
  • Team leadership
  • Recordkeeping and file management
  • Data entry
  • Customer service
  • Documentation and reporting
  • Data confidentiality
  • Security awareness training
  • Critical thinking skills
  • Encryption
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Bilingual

Accomplishments

    Took a CTPL program that was deemed "Off Track" during the previous program inspection and to an "On Track" status, adding to the department's overall passing score of 99.9% that was touted as a model for the entire Marine Air Group.

Certification

Cybersecurity Professional Certificate, North Carolina State University - Jan. 2023-Sept. 2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barista

Black Rifle Coffee Company
10.2024 - 06.2025

Military Senior Guest Advisor

GameStop
08.2022 - 12.2023

Desk/Phone Receptionist

King Law Firm
09.2018 - 03.2019

United States Marine Corps

Central Technical Publications Librarian
12.2017 - 04.2018

United States Marine Corps

Aircraft Mechanic
11.2014 - 12.2017

High School Diploma - undefined

South Garland High School

Bachelor of Science - Computer And Information Sciences

Arizona State University

Cybersecurity Professional Certificate -

North Carolina State University

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