Jennifer Pickering
Gardnerville,NV
Summary
I strive to perform the highest standards of a position awarded. I have over 26 years of property management experience which requires high levels of customer service, administration skills, origination, strong communication and attention to detail. Although I am passionate about property management, I am looking forward to new career opportunities.
Overview
15
15
years of professional experience
Work History
Community Manager
Crestmore Village Apartments
Gardnerville, Nevada
01.2012 - Current
- Developed and implemented community policies to enhance living standards and foster a positive community environment.
- Facilitated tenant satisfaction by providing attentive service during rental processes, including showing and renting units, processing move-ins, initiating leases, executing renewals, and managing move-outs.
- Developed and enforced community guidelines to maintain a positive environment.
- Ensured timely responses to customer inquiries, enhancing satisfaction.
- Managed incoming calls and addressed inquiries, utilizing active listening and open-ended questioning to effectively resolve tenant and stakeholder issues.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Established partnerships with local businesses and organizations.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Managed multiple projects simultaneously to meet all deadlines.
Education
High School Diploma -
Douglas High School
Gardnerville, NVSkills
- Project management
- Compliance monitoring
- Data entry
- Leadership and supervision
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
- Time management
- Analytical thinking
- Active listening
- Administrative support
Timeline
Community Manager
Crestmore Village Apartments
01.2012 - Current
High School Diploma -
Douglas High School