Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Pippin

West Point,MS

Overview

19
19
years of professional experience

Work History

Customer Service Manager/Sales

Apex Ammunition, LLC.
03.2024 - Current
  • Worked in tandem with outfitters and big-box retailers like Bass Pro, Academy and Sportsman's warehouse.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Managed customer interactions on social media, responding to queries, monitoring order status and resolving issues.
  • Processed payroll on a biweekly basis.
  • Overseeing donation solicitations.
  • Received and transferred all calls to the respective department.
  • Coordinator of memorial shells, I ensue meticulous organization of crematory remains transport, carefully handling loading procedures and fulfilling bespoke orders for bereaved customers who have lost a loved one or pet.

Leasing Consultant

Arruth Associates Inc.
02.2014 - 02.2016
  • Responded to requests and scheduled appointments for property showings.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted background checks on applicants.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services..
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.

Authorization Coordinator

Retina Centers PC
01.2012 - 01.2014
  • Managed a multi-line switchboard, routing incoming calls to the correct individuals, and coordinate scheduling of appointments for medical and surgical procedures.
  • Composed precise and comprehensive phone messages for clinical staff.
  • Secured procedural authorizations following verification of insurance eligibility.
  • Managed patient check-in, verifying demographics and collecting co-payments.
  • Fulfilled medical records request in a timely manner.
  • Arrange for pickup of biopsied specimens for prompt analysis and diagnosis.

Front Desk Manager/Licensed Medical Aesthetician

Yen Med Spa
09.2006 - 03.2012
  • Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocols.
  • Assisted dermatologists during consultations by taking detailed patient histories and performing initial skin analyses.
  • Promptly answered multi-line phone, returned clients calls and scheduled appointments
  • Generated employee schedules, managed product inventory and hosted events.

Education

Licensed - Aesthetician

Pure Aesthetics
Tucson, AZ
2006

High School Diploma - General

Provo High School
Provo, UT
2004

Skills

  • Knowledge of Fishbowl Client
  • Skilled in QuickBooks accounting software
  • Authorizenet payment processing
  • Online store development with WooCommerce
  • Exceptional telephone etiquette
  • Problem-solving
  • Task prioritization
  • Proficient in Nextech, Luma Health, Alscripts PM and Electronic health records

Timeline

Customer Service Manager/Sales

Apex Ammunition, LLC.
03.2024 - Current

Leasing Consultant

Arruth Associates Inc.
02.2014 - 02.2016

Authorization Coordinator

Retina Centers PC
01.2012 - 01.2014

Front Desk Manager/Licensed Medical Aesthetician

Yen Med Spa
09.2006 - 03.2012

High School Diploma - General

Provo High School

Licensed - Aesthetician

Pure Aesthetics

Similar Profiles

CREATE PROFILE
Jennifer Pippin