Jennifer Poole

• Obtained client medical history, medication information, symptoms, and allergies.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Taught patients about medications, procedures, and care plan instructions.

• Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
• Resolved vendor errors with receiving policies to eliminate excessive inventory.
• Protected company assets through accurate receipt and return of DSD product.
• Entered DSD invoices into inventory system for prompt record keeping.
• Processed reclaims and returns to vendors and warehouse for credit.
• Communicated operational inconsistencies of store or vendors to manager for resolution.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Obtained client medical history, medication information, symptoms, and allergies.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Completed EKGs and other tests based on patient presentation in office.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Helped obtain Medication Prior Authorizations by calling patient insurance or utilizing Cover My Meds.