Jennifer Portillo
Alhambra,CA
Summary
Experienced professional with a proven track record of delivering high-quality care and support. Skilled at creating a safe and nurturing environment to promote the well-being of those in my care. Thrives in collaborative environments, committed to achieving positive results and quickly adapting to changing needs. Recognized for reliability, exceptional time management abilities, and strong interpersonal communication skills.
Overview
17
17
years of professional experience
Work History
Caretaker
IHSS
Alhambra, CA
11.2023 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
Dispatch/HR Administrator
Arizona IV Medics
Phoenix, AZ
01.2021 - 11.2023
- Manage all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Oversee new employee onboarding procedures from initial training to skill development.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Teacher's Aide
M.Janet Chin Youth Foundation
Rosemead, CA
01.2012 - 05.2014
- Established and maintained safe play environment for children.
- Enforced rules to teach good manners and maintain safe environment.
- Supported classroom teachers by managing files, preparing materials and updating records.
Teacher's Aide
Hillcrest Elementary
Rosemead, CA
01.2012 - 07.2012
- Supported classroom teachers by managing files, preparing materials and updating records.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Worked one-on-one with special needs students to help navigate through school challenges.
Waitress
Chris & Pitts Bbq
Downey, CA
10.2010 - 01.2012
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Medical Assistant
Dr.David Everett
Los Angeles, CA
12.2007 - 02.2008
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
Education
East Los Angeles College
Monterey Park, CAHigh School Diploma -
Century High School
05.2008
Skills
- Bilingual (Spanish/English)
- Bi-literate (Spanish/English)
- Good Organizational Skills
- Excellent Customer Service Skills
- Great Communication Skills
- Reliable and Prompt
- Honest and dependable
- Ability to learn quick
- Customer Service
Timeline
Caretaker
IHSS
11.2023 - Current
Dispatch/HR Administrator
Arizona IV Medics
01.2021 - 11.2023
Teacher's Aide
M.Janet Chin Youth Foundation
01.2012 - 05.2014
Teacher's Aide
Hillcrest Elementary
01.2012 - 07.2012
Waitress
Chris & Pitts Bbq
10.2010 - 01.2012
Medical Assistant
Dr.David Everett
12.2007 - 02.2008
High School Diploma -
Century High School
East Los Angeles College