Jennifer Powell-Diouf
McDonough,GA
Summary
Logistics Specialist with a broad background, including partnering with management to improve department processes, SOP’s, and collaborations with all operational departments. Vast experience is all aspects of loading and transportation management with a focus in increasing efficiency and accuracy in shipping and receiving operations.
Experienced with overseeing cargo operations, ensuring accuracy and efficiency. Utilizes organizational skills and problem-solving abilities to streamline processes and enhance productivity. Track record of improving team performance and maintaining high safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ocean Cargo Supervisor
Nippon USA, Inc
10.2022 - Current
- Supervise Ocean Cargo team’s daily processes to maintain knowledge of status of all shipments.
- Serve as Ocean Compliance Representative for Atlanta Branch.
- Facilitate transit of internal shipments and the trans shipments of cargo.
- Electronically Open/Close files, create bookings for all new export shipment request, collect, and submit documentation as it pertains to shipment.
- Review required documents for accuracy for custom clearance purposes, AES filing, dispatch inland pickup and delivery for multiple locations of export shipments moving via (consolidation, co-load, FCL).
- Provided rail billing submissions, complete billing after final sail.
Ocean Export Specialist
Translink Shipping
02.2021 - 09.2022
- Processed booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
- Communicated with carriers, origin and destination locations regarding shipment status, special handling, and delivery processes.
- Monitored and manage shipments until completion. Keep customers appraised to the export details of transactions in accordance with local office export operation procedures.
- Ensured the accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer.
- Developed relationships with all customers, other offices, overseas agents and service providers.
- Reviewed standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
- Report abnormalities in operations and new customer requirements to management for decisions on additional service requirements.
Ocean Export Specialist
Yusen Logistics
07.2017 - 09.2020
- Scheduled booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
- Communicated with carriers, origin and destination locations regarding shipment status, special handling, and delivery processes.
- Monitored and manage shipments until completion. Keep customers appraised to the export details of transactions in accordance with local office export operation procedures.
- Ensured accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer.
- Built relationships with all customers, other offices, overseas agents, and service providers.
- Reviewed standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
- Reported abnormalities in operations and new customer requirements to management for decisions on additional service requirements.
- A to Z shipments.
Export Documentation Specialist
Vanguard Logistics
03.2016 - 06.2017
- Communicated with carriers, origin and destination locations regarding shipment status, special handling, and delivery processes.
- Consolidated and route shipments based on local office procedures.
- Monitored and manage shipments until completion.
- Take booking requests ensuring bookings are made at current and accurate rates.
- Kept customers appraised to the export details of transactions in accordance with local office export operation procedures.
Export Documentation Specialist
Hapag Lloyd formerly United Arab Shipping Company
03.2014 - 06.2017
- Led export documentation specialist for an organization which imports and export.
- Managed a broad range of export functions including, but not limited to ensuring all exports are documented correctly, provided applicable documentation required for each country; adhered to all export laws for export consignments under diverse payment both foreign and domestic.
- Submitted timely documents directives to independent surveyors and freight forwarders to necessitate timely processing of exports.
- Provided customers with the bill of lading in a timely manner upon vessel arrival.
- Trained and follow up with all new hires.
- Responded to general inquiries from members, staff, and clients via mail, e-mail, and fax.
- Created codes and verify the validity of new customers.
Education
Bachelor of Science - Early Childhood Education
Albany State University
Albany, GASkills
- Attention to Detail
- Team Leadership
- Project Planning
- Improving Efficiency
- Risk Assessment
- Resource Management
- MICROSOFT OFFICE SUITE
- SAP
- AS400
- GSNET
- CargoWise
Certification
Provided upon request
Timeline
Ocean Cargo Supervisor
Nippon USA, Inc
10.2022 - Current
Ocean Export Specialist
Translink Shipping
02.2021 - 09.2022
Ocean Export Specialist
Yusen Logistics
07.2017 - 09.2020
Export Documentation Specialist
Vanguard Logistics
03.2016 - 06.2017
Export Documentation Specialist
Hapag Lloyd formerly United Arab Shipping Company
03.2014 - 06.2017
Bachelor of Science - Early Childhood Education
Albany State University
EXTRA
- Dangerous Goods Certified
- IATA
- IMDG