JENNIFER SANCHEZ
Santa Maria,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Great communication skills and excellent team member. I have high work ethic and thrive with the ability to be able to grown in my work environment. I am very enthusiastic, have great team work ability. I like to challenge myself to achieve more within my work place to better myself and the company I work for. I love to show my appreciation to my employer with my loyalty and commitment to my work.
Overview
4
4
years of professional experience
Work History
Spa Attendant
The cliffs hotel and spa
San Luis Obispo, California
01.2025 - Current
- Restocked supplies such as lotions, creams, oils and candles after each use.
- Instructed guests on safety procedures and spa policies.
- Provided customer service and support to guests in the spa area.
- Responded to guest inquiries regarding spa services and products.
- Checked guests into their scheduled appointments upon arrival at the spa reception desk.
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
- Prepared treatment rooms prior to each guest's arrival including setting up linens and products needed for treatments.
- Stocked towels, linens, robes and other amenities in the locker rooms.
Club Representative
Chumash Casino Resort
Santa Ynez, CA
08.2023 - 05.2024
- Hands on with a computer to access guest accounts
- Worked to have guest sign on to an existing account or get sign onto new account
- Took phone calls and helped guest with hotel questions and concerns
- Handled one on one issues with guest and helped resolve them
- Build new playing accounts for guest, or made any changes on their accounts
- Made new connections with guest and had great conversations to welcome them back
- Interacted with many guest and staff members
Style Specialist/Online Personal Shopper
Target
Santa Maria, CA
07.2022 - 04.2023
- Took care of customer service and guest needs
- Worked well with staff and team members to achieve our store goals
- Kept my style area clean and organized
Cashier
KFC Restaurant
Santa Maria, CA
11.2020 - 01.2022
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
Education
High School diploma -
Santa Maria High School
Santa Maria, CA06.2022
Skills
- Cash Handling
- Customer Service
- Work Task Prioritization
- Inventory Stocking
- Cleaning and Sanitizing
- Complaint Resolution
- Reliable and Responsible
- Honest and Dependable
- Employee Training
- Customer Assistance
- Manage phone calls
- Great conversation starter
- Work orders
- Styling techniques
- Online order processing
- Flexible schedule
Languages
English, Spanish
Timeline
Spa Attendant
The cliffs hotel and spa
01.2025 - Current
Club Representative
Chumash Casino Resort
08.2023 - 05.2024
Style Specialist/Online Personal Shopper
Target
07.2022 - 04.2023
Cashier
KFC Restaurant
11.2020 - 01.2022
High School diploma -
Santa Maria High School