Kaylee Cain
Coker,USA
Summary
Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons.
I am a friendly, quick learner who has a strong interest in doing the best I can with all of my tasks. Willing to pick up new skills quickly and competently, as well as building important client relationships. Always displaying a welcoming, professional attitude when representing the establishment.
Overview
4
4
years of professional experience
Work History
Spa Attendant
Malibu Salon & Spa
10.2022 - Current
- Supported front desk operations including booking appointments, greeting guests upon arrival and escorted to correct treating area, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Maintained inventory levels to guarantee consistent availability of necessary supplies and products for smooth spa operations.
- Contributed to an inviting atmosphere by ensuring ambient lighting, soothing sounds, and pleasant scents throughout the facility.
- Improved client retention by providing personalized attention and care during their visits.
Team Member
Chick-fil-A
05.2021 - 05.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Maintained productive, efficient approach to all tasks
- Worked different stations to provide optimal coverage and meet production goals
- Resolved issues quickly to maintain productivity goals
- Sought out ways to go above and beyond job requirements
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Maintained work structure by updating job requirements and job descriptions for positions
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Education
Associate of Applied Science - Esthetics
Shelton State Community College
Tuscaloosa, AL05-2023
High School Graduate -
Sipsey Valley High School
Buhl, AL12.2021
Skills
- Efficient and safe with tasks
- Following Instructions
- Clear Communication
- Attention to Detail
- Area and Facility Cleaning
- Guest Satisfaction
- Sanitation maintenance
- Stock replenishment
- Inventory and supply
- Housekeeping
- Multitasking
- Reliability
- Cash Handling
- Customer interaction
- Organization
- Front desk communications
Accomplishments
- High School Graduate (2021)
- A-B Honor Roll
- Member of Spanish Club
- Spanish Honor Society
- National Beta Club
- Chick-Fil-A Student Scholarship
- Technical Scholarship
- Deans List
Timeline
Spa Attendant
Malibu Salon & Spa
10.2022 - Current
Team Member
Chick-fil-A
05.2021 - 05.2022
High School Graduate -
Sipsey Valley High School
Associate of Applied Science - Esthetics
Shelton State Community College
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