Kenneth Lee
Sheboygan
Summary
I am a determined and driven individual with experience throughout all areas of my life that have given me the knowledge to perform any task at my greatest potential. My dedication to my work is important in the way that it doesn't only affect my own reputation but the reputation of my family, so I strive to do the best in every aspect of my career to be a great employee, but as well as to put respect on those who have created who I am.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spa Attendant
Kohler Waters Spa
01.2023 - Current
- Greeted customers, answered questions and provided information about services.
- Provided customer service and support to guests in the spa area.
- Ensured cleanliness of all equipment and supplies used in treatments.
- Stocked towels, linens, robes and other amenities in the locker rooms.
- Responded to guest inquiries regarding spa services and products.
- Maintained a professional appearance at all times while on duty.
- Checked guests into their scheduled appointments upon arrival at the spa reception desk.
Server
Sheboygan's Family Resturant
12.2022 - 09.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Dishwasher
Work Zone Bar And Grill
05.2019 - 06.2020
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Golf Caddy
Pine Hills Country Club
05.2018 - 05.2020
- Assisted golfers with finding and retrieving their golf balls from the course.
- Gave advice to golfers on how to play certain holes.
- Communicated effectively with golfers regarding their needs and expectations.
- Kept accurate scorecards for each golfer throughout their round.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
Skills
- Guest Relations
- Leading Spa Tours
- Sales and Upselling
- Ensuring Tasks get resolved
- Socially cooperative
- Critical Thinker
Certification
- Deans list at University of Wisconsin La Crosse, Fall 2023 semester
- CPR and AED certified
Additional Information
- I have great importance on bodily health so I can perform at my greatest so I workout six days a week to maintain a healthy body and to execute any tasks that are introduced
- I am a high energy person who likes to work on things hands on. I enjoy tinkering with cars and mechanical things. But am as well very intuitive with electronics such as computers and working with networks.
- I enjoy working with stocks and being able to read stocks to be able to become profitable from the stock market.
Timeline
Spa Attendant
Kohler Waters Spa
01.2023 - Current
Server
Sheboygan's Family Resturant
12.2022 - 09.2023
Dishwasher
Work Zone Bar And Grill
05.2019 - 06.2020
Golf Caddy
Pine Hills Country Club
05.2018 - 05.2020
- Deans list at University of Wisconsin La Crosse, Fall 2023 semester
- CPR and AED certified
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