Jennifer Pritchard
Antelope,CA
Summary
Dedicated customer service, professional with over 30 years of hospitality experience, and more than a decade at UC Davis health approaching 14 years of service this May. Known for creating a warm welcoming environment by building strong connections with patient’s staff and guests, including remembering their names and individual preferences as a barista in the pavilion café. Highly service oriented with a strong work ethic and attention to detail and ability to learn quickly in a fast paced healthcare setting I’m committed to providing excellent service and continuing to grow within our UC Davis health system.
Overview
14
14
years of professional experience
Work History
Principal food service worker
UC Davis Health
Sacramento, California
05.2012 - Current
- Demonstrate, strong, organizational and multitasking skills while maintaining efficiency under pressure.
- Provided patient bedside support using two patient identifier protocols to accurately deliver meals and snacks, supporting patient safety standards.
- performed high-volume customer service, serving 500+ gas daily in the fast pace health care environment.
- assists with order and replenishment of supplies to maintain operational efficiency
- follow strict food, safety, sanitation and infection, control procedures, including temperature monitoring, and the FIFO rotation of products.
- Stays in compliance with HIPAA and confidentiality guidelines, when interacting with patients and handling, sensitive information like patient, food vouchers.
- Adapt to changing operational needs prioritizing tasks and adjusting workflow to support efficient daily operations.
- collaborates with healthcare team members to ensure efficient, workflow and positive patient and guest experience at UC Davis Health
Education
High School Diploma -
Valley Christian Academy
Skills
- prioritizeCash handling balancing and financial transaction accuracy
- Efficient use of computer system (email, spreadsheets, Microsoft word)
- Customer Service Oriented
- Strong written and communication using proper grammar and clear documentation
- Establish and maintains professional relationships with staff, patient, and visitors
- Organized and skilled with the ability to prioritize and adapt to change operational needs
- safety and sanitation
- Positive attitude and energy
Timeline
Principal food service worker
UC Davis Health
05.2012 - Current
High School Diploma -
Valley Christian Academy