Ella Jennings
Saint Cloud,MN
Summary
Results-driven Public Service Representative with a proven track record in managing licensing processes and enhancing customer satisfaction. Proficient in cash-handling procedures and staff training, committed to driving productivity and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Food Service Worker
KFC
Waite Park, MN
- Prepared and assembled food orders efficiently to meet customer demands.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely while adhering to health regulations.
- Assisted in inventory management by restocking supplies as needed.
Sales Associate
American Eagle Outfitters, Inc
Saint Cloud, MN
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and maximize sales potential.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Engaged in maintaining a clean and organized sales floor, promoting a welcoming environment for customers.
Front End Supervisor
Fresh Thyme
Waite Park, MN
- Supervised front-end operations, ensuring efficient customer service and checkout processes.
- Trained staff on cash register operations and customer interaction techniques.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Food Runner
CentraCare Health - St. Cloud Hospital
Saint Cloud, MN
- Delivered food orders promptly to patients and staff, ensuring high satisfaction levels.
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
- Assisted in setting up dining areas, adhering to health and safety standards.
- Communicated dietary restrictions effectively to kitchen team for accurate meal preparation.
Public Service Representative
Stearns County License Center
Waite Park, MN
05.2023 - Current
- Assisted customers with inquiries regarding licensing and registration processes.
- Processed applications and renewals for various licenses efficiently.
- Provided accurate information about state regulations and requirements to clients.
- Utilized electronic systems for tracking customer interactions and processing documents.
- Resolved customer complaints with empathy, ensuring positive experiences at the center.
Education
High School Diploma -
Skills
- Quick learner
- Customer service
- Strong work ethic
- Strong communication skills
- Productivity and efficiency
- Cash-handling procedures
- Staff training and development
- Cash counting accuracy
- Transaction processing
- Deposit balancing
Timeline
Public Service Representative
Stearns County License Center
05.2023 - Current
Food Service Worker
KFC
Sales Associate
American Eagle Outfitters, Inc
Front End Supervisor
Fresh Thyme
Food Runner
CentraCare Health - St. Cloud Hospital