Highly motivated, detail-oriented Data Analyst / Business Analyst with over 10 years of experience in collecting, analyzing, and interpreting data to drive business decisions. Proven ability to lead project initiatives and teams, analyze complex and unstructured data, and develop solutions to improve program efficiency and effectiveness. Proficient in modern data analysis tools and techniques, with a strong ability to effectively communicate insights to both technical and non-technical stakeholders. Seeking to leverage and refine my expertise in data analysis and management, to help make the best data-driven decisions possible!
Certifications
Enabled deeper insights for HR performance management and people analytics by designing advanced reporting solutions to effectively interpret survey data. Transform complex datasets into actionable intelligence leveraging Databricks and Power BI to build scalable models and enhance visualization. Accelerate decision-making, improve business outcomes, and execute Agile methodologies to streamline project delivery and cross-functional collaboration. Enhance efficiency and innovation by restructuring team workflows and reporting frameworks to foster a high-performance analytics environment.
• Delivered 12 high-impact data products and directed a team of seven analysts as product owner/team lead to drive analytics innovation.
• Eliminated bottlenecks, boosted team productivity, and refined operational strategies to optimize resource allocation and execution speed.
• Reduced 5% development costs and 97% data retrieval time through business intelligence processes and strategic workflow enhancements.
Resolved critical data issues, provided scalable solutions, and partnered with executive leadership and internal stakeholders to align on strategic data needs and optimize operational workflows.
• Automated reporting processes, led a team of two contractors to develop a fully functional Power BI dashboard using Microsoft Fabric, and eliminated the need for additional software acquisition.
• Enhanced agency-wide tracking and information sharing by delivering an agency-wide common operating picture as product owner to streamline monitoring and decision-making across the organization.
Led cross-functional software development teams using Agile methodologies for efficient project delivery and seamless integration across multiple initiatives. Streamlined team processes for continuous improvements in communication, marketing initiatives, and requirements documentation, while driving higher efficiency and accuracy.
• Optimized enterprise data integration in collaboration with interagency partners and stakeholders to define technical specifications.
• Enhanced team alignment, minimized project risks, and executed regular synchronization activities to track progress and ensure consistent execution of the overall solution.
• Captured and defined critical end-user requirements and developed user stories and wireframes to effectively shape new product features and improve overall user experience.
Led testing, sprint planning, requirements documentation, and progress reviews to proactively identify risks and ensure the timely delivery of high-impact projects. Cultivated strong partnerships with stakeholders, including product owners, end-users, and development teams for effective communication and project transparency at all levels.
• Engineered a comprehensive automation plan by collecting, organizing, and modeling existing operations for streamlined workload redistribution and process optimization.
• Designed and deployed custom applications in collaboration with cross-functional teams, enhanced workflow efficiency, and reduced record retrieval time at the FBI from seven days to one.
Interpreted complex data sets to extract actionable insights and support key decision-making in high-stakes investigations. Advocated for and implemented a standardized procedure for tracking and reporting.
• Created an interdepartmental database, streamlined workflows, and boosted program efficiency.
• Played a pivotal role in the apprehension and incarceration of six major criminals to contribute to successful law enforcement outcomes.
• Ensured compliance with federal laws and international treaties (MLAT) by validating and conducting rigorous quality assurance reviews on digital evidence from search warrants.