Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Puckett

Williamsport,MD

Summary

Childcare professional with hands-on experience in creating safe and nurturing environment for children. Strong focus on teamwork and achieving results, ensuring reliability and adaptability to changing needs. Skilled in child supervision, activity planning, and effective communication with both children and parents. Known for fostering positive relationships and maintaining high standards in all tasks.

Hard worker diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Child-focused with certification in Infant and Child CPR. Promotes learning at every age level.

Kitchen professional with practical experience in food preparation and maintaining kitchen hygiene. Known for reliability and adaptability, consistently meeting demands of dynamic kitchen. Skilled in food safety, inventory management, and effective communication.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Customer Service/Kitchen Staff Member

Sheetz
09.2024 - Current
  • Food preparation for daily sales.
  • Operating fryers and other cooking equipment to cook food to proper specifications.
  • Building made to order sandwiches, wraps, salads, and other menu items based on customer requests.
  • Maintaining proper hygiene practices, following food handling guidelines, and ensuring food is stored and rotated correctly.
  • Keeping the kitchen clean and sanitized.
  • Monitoring food stock levels and informing management when supplies need replenishing.
  • Interacting with customers in a friendly and efficient manner, ensuring orders are accurate and addressing any concerns.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

DoorDash Delivery Driver

DoorDash
08.2023 - Current
  • Enhanced customer satisfaction by promptly delivering food in excellent condition.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of food products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Shipt Grocery Delivery Driver

Shipt
08.2020 - Current
  • Delivered groceries to customers with a focus on timely and accurate orders.
  • Assisted customers in a courteous and professional manner, ensuring satisfaction with delivery service.
  • Maintained vehicle cleanliness and ensured safety compliance during delivery routes.
  • Improved delivery efficiency by planning optimal routes and minimizing travel time.
  • Communicated with customers to confirm delivery details and address any concerns.
  • Verified order accuracy before leaving the store to enhance customer satisfaction.
  • Followed company protocols for handling and transporting perishable goods to ensure freshness.
  • Enhanced customer experience by promptly addressing inquiries and resolving issues.

Stay at Home Mother

Self/Children
05.2005 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Played games, worked on puzzles, and read books to young children.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Home Daycare Provider

Self
09.2014 - 11.2022
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
  • Offered early language exposure through story time sessions fostering literacy skills.
  • Administered nutritious meals and snacks to promote healthy eating habits in children.
  • Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
  • Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
  • Ensured a safe and nurturing environment for children, conducting regular safety checks and maintaining cleanliness.
  • Built early learning skills such as color and shape recognition with hands-on activities.
  • Changed diapers of very young children and assisted older kids with bathroom requirements.
  • Kept children safe and secure in different environments with diligent monitoring and effective management strategies.

Customer Service Cashier

Kmart
11.2010 - 03.2013
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Trained newly hired sales team in upselling techniques.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.

Education

Certificate - Medical Secretary

Cleveland Inst of Dental And Medial Assistants
Mentor, OH
11-2000

Skills

  • Food preparation
  • Time management
  • Customer interaction
  • Kitchen safety
  • Sanitation procedures
  • Cleaning duties
  • Patience and empathy
  • Infant care
  • Health and safety regulations
  • Documentation and record keeping
  • Activities planning
  • Age-appropriate activities
  • Safety and supervision
  • CPR training
  • Safety awareness
  • Active listening
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Calm under pressure
  • Verbal communication

Certification

  • CPR/AED Certification

Timeline

Customer Service/Kitchen Staff Member

Sheetz
09.2024 - Current

DoorDash Delivery Driver

DoorDash
08.2023 - Current

Shipt Grocery Delivery Driver

Shipt
08.2020 - Current

Home Daycare Provider

Self
09.2014 - 11.2022

Customer Service Cashier

Kmart
11.2010 - 03.2013

Stay at Home Mother

Self/Children
05.2005 - Current

Certificate - Medical Secretary

Cleveland Inst of Dental And Medial Assistants

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Jennifer Puckett