Jennifer Quail

Provide guided tastings of 100% estate winery products to guests, creating a curated experience for individual visitors based on their feedback and preferences.

Upsell guests from a tasting experience to on-site bottles and glasses, three-bottle deals, case purchases, and new memberships.

Educate consumers on our products, agriculture, production methods, and history of the business.

Assist visitors to our region by providing informed reviews and guidance for other agritourism businesses in our area.

Support club members, recruit new members, and provide additional setup and service for members-only and public events.

Represent the company at off-site events, providing setup, information, promotion, and service to attract new customer traffic and build and maintain relationships with other regional businesses and organizations.

Assist in filling orders for shipment and wholesale pickup, maintaining inventory, preparing shipping packages, and requesting pickup.

Presented information on a variety of historical sites to the general public, including history, lifeways, natural resources, and practical demonstrations of historic technology.

Presented structured school programs conforming to Michigan state curriculum standards for public, private, and homeschool tours, adapting to group sizes, experience, and needs.

Organized and supported special programming, including acting as primary chef and food-safety supervisor for Taste of History annual event. Researched and prepared historical recipes appropriate to the park mission while maintaining food safety standards for preparation and service.

Created a historic foodways guide including site-appropriate ingredients, equipment, and recipes, preparation instructions, and food-safety guidelines for interpretive staff.

Organized special events such as workshops and lectures to enhance visitors'' understanding of museum collections and themes.

Coordinated with Museum Director on educational programming and public presentations.

Supervised non-programming/non-mission-related events including community Christmas tree installation and children's gingerbread house activities.

Sourced and ordered museum education supplies

Prepared multiple orders simultaneously during peak periods with high accuracy rate for quick-service dining in a fast-paced casino environment.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines (both State and Tribal health inspection.)

Certified as a trainer for new hires, instructing and certifying them on company policy, standardized recipes, and health and safety procedures.

Received ACES High service award for exceptional performance in food safety and sanitation.

Prepared multiple orders simultaneously during peak periods with high accuracy rate often under restrictive circumstances.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Maintained wood burning oven.

Prepared food for staff events.

Served as a liaison between the museum and local schools, fostering strong relationships that benefited both institutions.

Increased museum attendance by designing and promoting innovative educational events for diverse audiences, expanding on area's exceptional history in STEM pioneers and major historical events.

Coordinated volunteer and staff schedules for educational programs.

Lead programming for a variety of visitor ages and needs, including tribal Head Start and local civic groups.