Sandra Torres
Rocklin,CA
Summary
I am a highly regarded, credentialed Wine Professional with a proven track record in customer service, wine education, sales and management. I am seeking a position as a Sommelier, Wine Educator, Brand Ambassador, Events Coordinator, Sales Executive, Manager or Buyer within the hospitality industry that is searching for a candidate with my skill set to be part of a dynamic team.
Overview
29
29
years of professional experience
1
1
Certification
Work History
On-Premise Wine Sales Representative
Wine & Spirits Purveyors
03.2025 - 09.2025
- Built and maintained relationships with restaurants, hotels, and bars to expand wine placements and increase market share.
- Educated clients on wine portfolio and conducted tastings.
- Consistently exceeded sales targets by identifying new opportunities and upselling premium selections.
- Collaborated with distributors and internal teams to ensure timely deliveries, account support, and customer satisfaction.
- Monitored industry trends and competitor activity to strategically position products in a competitive market.
Wine Sales Associate
The Vintage Vault
10.2023 - 05.2024
- Generated sales by educating and suggesting products to every customer.
- Provide exceptional customer service.
- Building strong long lasting relationship with customers.
- Conducted in store wine tastings.
- Replenish and maintain inventory and store visual presentation.
- Process newly received shipments.
- Performed opening and closing duties including point of sales operations.
Wine Specialist
Duckhorn Vineyard
05.2021 - 10.2022
- Led guests through memorable tasting experiences.
- Educated guests about winery, wines, vineyards, Duckhorn Portfolio and Napa growing regions.
- Generated sales and wine club acquisitions.
- Handled operation of POS to execute sales.
- Performed inventory duties.
- Supported the team to meet and exceed sales goals.
Tasting Room Lead
New Clairvaux Vineyard
03.2018 - 03.2020
- Trained and supervised staff, creating a positive, productive working environment.
- Oversight of guest interaction, wine education, sales, memberships, daily procedures, transactions.
- Managed inventory of wine and related merchandise.
- Oversight of food preparation, production and presentation according to quality standards.
Medical Office Manager
Luis A Jourdan, MD
04.1996 - 05.2016
- Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling and supporting continuous delivery of excellent service and care.
- Monitored financial bookkeeping for accuracy and compliance and performed billing and collections.
- Handled supply purchases, inventory management for office operations and equipment maintenance.
Education
Associate of the Arts - Culinary Arts and Hospitality
Sistema Universitario Ana G Mendez - Universidad Del Este
Cabo Rojo, PRBBA - Marketing
Universidad De Puerto Rico
Mayaguez, Puerto RicoSkills
- WSET Level 3 Certificate in Wine
- Experienced Wine Educator
- Customer Service
- Wine Sales
- Articulate Communicator (Fluent in Spanish)
- Exceptional Organization/Planning skills
- Positive customer engagement
- Leadership and Supervision
- Staff Training and Scheduling
- Wine and Food Pairings
- Culinary Arts
- Inventory management
Certification
- WSET Level 3, Napa Valley Wine Academy
- Court of Master Sommelier, Level 1
- Intensive Sommelier Training Certificate, The International Culinary Center, Los Altos, CA
- Rioja Wine Specialist Certificate
Timeline
On-Premise Wine Sales Representative
Wine & Spirits Purveyors
03.2025 - 09.2025
Wine Sales Associate
The Vintage Vault
10.2023 - 05.2024
Wine Specialist
Duckhorn Vineyard
05.2021 - 10.2022
Tasting Room Lead
New Clairvaux Vineyard
03.2018 - 03.2020
Medical Office Manager
Luis A Jourdan, MD
04.1996 - 05.2016
BBA - Marketing
Universidad De Puerto Rico
Associate of the Arts - Culinary Arts and Hospitality
Sistema Universitario Ana G Mendez - Universidad Del Este
Awards
Wine Judge - USAWine Ratings (San Francisco, CA) July 2024, Wine Judge - Sommelier Choice Awards (San Francisco, CA) June 2023
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