Jennifer Rado
Odessa,FL
Summary
Dynamic Account Manager with a proven track record at Facetime Promotions, excelling in client relations and account management. Enhanced client satisfaction through effective problem resolution and strong communication. Skilled in building relationships and training brand ambassadors, driving successful promotional events that boosted brand recognition and sales.
Overview
9
9
years of professional experience
Work History
Account Manager
Facetime Promotions
10.2021 - Current
- Oversaw and executed multi bands sampling events flawlessly
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and brand ambassadors , ensuring seamless project execution.
- Booked and coordinated Brand Ambassadors – scheduled, trained, and ensured attendance. Sourcing, interviewing, and training new ambassadors when needed.
Brand Ambassador
Multi Agencies
07.2016 - 10.2021
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Education
Bachelor of Science - Education
Hodges University
Fort Myers, Florida06-2008
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
Facetime Promotions
10.2021 - Current
Brand Ambassador
Multi Agencies
07.2016 - 10.2021
Bachelor of Science - Education
Hodges University
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