Jennifer Ramirez
Ferris,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
7
7
years of professional experience
Work History
Bank Teller
Wells Fargo
06.2020 - Current
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Apparel Associate
Walmart Supercenter
12.2019 - 10.2020
- Displayed and organized products in store to help customers locate products easily
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Assisted customers with signing up for store loyalty programs and provided details about key benefits
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Educated customers on promotions to enhance sales
- Created impactful store displays and merchandising layouts to maximize sales.
Sales Associate
Walmart Pharmacy
11.2018 - 08.2019
- Utilized correct opening and closing procedures to start and end each day
- Efficiently operated cash register and handled cash, checks, and charge transactions
- Kept work areas clean and neat at all times
- Worked closely with network administrators and server engineers to ensure quality service
- Analyzed customer levels and planned resources according to needs
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom
- Handled and processed cash and credit card transactions
- Explained current sales and promotions to increase customer purchases
- Placed store merchandise in neat arrangements on shelves and displays to maximize sales and customer satisfaction.
Cashier
Walmart
07.2017 - 10.2018
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Reviewed and resolved differences between accounting information and cash drawer
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Counted cash in register drawer at beginning and end of shift
- Assisted customers by answering questions and fulfilling requests
- Educated customers on promotions to enhance sales
- Answered questions about store policies and concerns to support positive customer experiences
- Checked prices for customers and processed items sold by scanning barcodes.
Education
Associate of Arts - Teaching And Education
El Centro College
Dallas, TX04.2022
Skills
- Relationship Building
- Attention to Detail
- Spanish speaking
- Quality Assurance
- Team Collaboration
Timeline
Bank Teller
Wells Fargo
06.2020 - Current
Apparel Associate
Walmart Supercenter
12.2019 - 10.2020
Sales Associate
Walmart Pharmacy
11.2018 - 08.2019
Cashier
Walmart
07.2017 - 10.2018
Associate of Arts - Teaching And Education
El Centro College