Jennifer Ramirez

Work History

Rural Carrier Associate

United States Postal Service

Dundee, OR

08.2019 - Current

Collect and deliver mail along an assigned route
Responded promptly to customer complaints regarding delivery issues such as lost items or late arrivals.
Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
Loaded mail onto vehicles for transportation according to specified procedures and weight restrictions.
Sorted incoming mail into designated categories for further processing or distribution.
Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
Ensured compliance with federal laws pertaining to the safe handling of hazardous materials in the mail system.
Sell stamps, stamped paper and money orders or other services
Met performance targets consistently through hard work and efficient handling of each stop.
Work indoors and outdoors in all weather: rain, snow, cold and heat

Security Officer and Evening Shift Technical Support

Securitas Security Services

Vancouver, WA

11.2014 - 05.2015

Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Maintained accurate logs of all security related activities.
Performed first aid and CPR when necessary during emergency situations.
Responded to alarms and conducted investigations as required.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Enforced access control measures in accordance with established procedures.
Assisted in the development and implementation of security policies and procedures.
Operated communication systems between officers stationed throughout the facility.
Answered questions and help users with computer issues in a timely manner
Diagnosed and fixed problems related to phones, printers, and computers

Communications Team Chief, Signal Support Systems Specialist 25U

United States Army

07.2002 - 07.2010

Supervised, installed, maintained and troubleshot Signal support systems and terminal devices: computer, radio, wire, and battlefield automated systems.
Worked with Telephones, Computers, Tactical Satellites, Radios and Hand-held devices
Created and maintained the Battalion Family Readiness Group website while deployed in Afghanistan
Created office email accounts for incoming personnel
Added network printers
Answered questions and helped users with computer issues in a timely manner
Troubleshot phones, computers, printers, radios and tactical satellites.
Completed daily and weekly reports using Microsoft Excel and Microsoft PowerPoint
Directly in charge of planning/implementing training and fulfilling mission requirements for Communications (in Afghanistan and Garrison)
Directly in charge of +$750,000 in communications equipment (in Afghanistan and Garrison)
Duties also included: Answering phones, Filing Documents, Working with large groups of people, Lifting 50lb equipment on a daily basis, Working outside for long periods of time in many types of weather, Climbed ladders frequently, Drove HMMWV for 8 years (5200 lb tactical vehicle)
Operation Enduring Freedom (2004, 2009)
Configured firewalls to ensure secure access to corporate resources while allowing legitimate traffic through.
Monitored server resources for utilization optimization.
Mentored junior staff members on best practices in system administration.
Analyzed system performance metrics to identify areas for improvement and implemented solutions accordingly.
Troubleshooted hardware and software issues for users across multiple platforms.
Participated in training sessions designed to enhance technical skillset.
Resolved network connectivity issues for both local area networks and wide area networks.
Provided support to end-users on a variety of technical topics, including system installation and configuration.
Supported IT inspections based on internal and regulatory requirements.
Fielded user requests and queries to deliver troubleshooting services and implement corrective actions.

Summary

Overview

Work History

Rural Carrier Associate

Security Officer and Evening Shift Technical Support

Communications Team Chief, Signal Support Systems Specialist 25U

Education

AAS Aviation Science Degree -

Instrument Rating Helicopter -

Commercial Helicopter Pilot License -

Private Helicopter Pilot License -

AA Information Technology -

Signal Support Systems Specialist -

Diploma -

Skills

Typing Speed - Words Per Minute

Timeline

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