Detail-oriented sales associate with experience in customer service and cash handling. Known for implementing best practices to enhance checkout efficiency and ensure customer satisfaction. Eager to leverage skills in a dynamic retail environment.
Overview
6
6
years of professional experience
Work History
Cashier/Sales Associate
Fresh Donuts
Bryan, TX
02.2023 - Current
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers with product inquiries and recommendations.
Handled inventory management, restocking supplies as needed.
Implemented best practices to enhance checkout speed and accuracy.
Resolved customer complaints promptly to ensure satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Host/Server Assistant/Trainer
Los Cucos Mexican Cafe
Bryan, TX
08.2020 - 08.2021
Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
Managed reservation system to optimize table turnover and guest experience.
Communicated wait times clearly, enhancing customer satisfaction and expectations.
Collaborated with servers to streamline service flow during peak hours.
Assisted in training new hosts on operational procedures and customer service standards.
Implemented improvements in seating arrangements to increase efficiency during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.