Jennifer Rast
Rapid City,SD
Summary
Detail-oriented professional with strong problem-solving and organizational skills. Experienced in resolving member issues and fostering client relationships to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Teller I
Black Hill Federal Credit Union
Rapid City , SD
10.2011 - 12.2014
- Supported members with transaction processing, specifically withdrawals and deposits.
Promoted additional products and promotions to increase member awareness.
Completed cash drawer verification at shift's end to confirm balance accuracy. - Resolved member issues promptly to ensure a positive banking experience.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
Education
Some College (No Degree) - Elementary Education
Minot State University
Minot, NDSkills
- Problem solving
- Organizational skills
- Problem-solving
- Microsoft office
- Flexible and adaptable
- Organization
- File organization
- Customer service
- Time management
- Adaptability to change
- Phone reception
- Teacher relations
- Inter-office communications
- Phone etiquette
References
References available upon request.
Affiliations
Kleine Brogel Elementary PTO President 2022-2025
Timeline
Teller I
Black Hill Federal Credit Union
10.2011 - 12.2014
Some College (No Degree) - Elementary Education
Minot State University