Jennifer Rath
Eau Claire,WI
Summary
Detail-oriented manager specializing in customer relationship management. Expertise in communication and project workflow optimization, ensuring timely and accurate results. Proven track record of enhancing operational efficiency and achieving precise project order fulfillment.
Overview
23
23
years of professional experience
Work History
Project Manager/Project Estimator
3G Contracting
Plato, Minnesota
12.2020 - 05.2024
- Coordinated project timelines and subcontractors schedule
- Managed communication between clients, subcontractors, and team members.
- Reviewed contracts and specifications for compliance and accuracy.
- Coordinated resources across multiple departments along with accurate material ordering.
- Analyzed drawings and plans to ensure comprehensive estimation accuracy.
- Coordinated with suppliers to gather pricing information for materials and services.
Order Management Specialist
Rath Racing
Hutchinson, Minnesota
01.2001 - 12.2020
- Processed customer orders using order management software.
- Coordinated with suppliers to ensure timely product availability.
- Managed inventory levels to meet customer demands effectively.
- Developed and implemented improvements for order processing workflows.
- Fielded incoming calls and emails from customers and sales representatives.
- Reviewed customer orders for accuracy and completeness prior to processing.
- Generated reports on order status, inventory levels, delivery times, and other systems related to order management.
- Identified opportunities for cost savings within the order management process through improved efficiencies or vendor negotiations.
- Coordinated with vendors to ensure timely delivery of goods and services.
- Developed strong relationships with customers through excellent communication skills, including order placement and shipping updates.
- Created packing slips and invoices for outgoing shipments with job-related software.
Education
Some College (No Degree) - Marketing Management / HR Management
Riverland Community College
Austin, Minnesota, MN12-2025
Certificate - Customer Relations Management
CRM Management
Online06-2018
High School Diploma -
New Ulm High School
New Ulm, MNSkills
- Customer relationship management
- Project management
- Inventory management
- Order management
- Estimation accuracy
- Resource coordination
- Process improvement
- Effective communication
- Time management
- Purchasing and procurement
- Document management
- Inventory control
- Vendor management
- Logistics management
- Verbal and written communication
- Productivity improvement
Timeline
Project Manager/Project Estimator
3G Contracting
12.2020 - 05.2024
Order Management Specialist
Rath Racing
01.2001 - 12.2020
Some College (No Degree) - Marketing Management / HR Management
Riverland Community College
Certificate - Customer Relations Management
CRM Management
High School Diploma -
New Ulm High School