Jennifer Reddington
Milford,PA
Summary
Operations and financial professional with over 15 years of experience managing workflows, compliance, and administrative functions in fast-paced environments, including direct experience in healthcare support services. Background includes working with patient copay assistance programs, collaborating with pharmacies and patients, and maintaining strict HIPAA-compliant handling of sensitive information. Experienced in supporting pharmaceutical-related operations and working with major organizations such as Novartis and Pfizer. Proven ability to improve processes, manage detailed records, and support efficient operations. Seeking to transition into a healthcare setting where strong organizational, compliance, and communication skills can contribute to patient-focused care and operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bookkeeper
Silver Fern Co
05.2025 - 01.2026
- Directed full-cycle bookkeeping operations for about 30 clients in various sectors, maintaining precise, current, and audit-compliant financial records.
- Managed month-end and year-end closing operations, integrating journal entries reconciliations and generation of clean financials for tax filing.
- Prepared and filed sales tax returns and completed 1099 reporting, ensuring compliance with state and federal regulations
- Performed detailed bank, credit card, and balance sheet reconciliations, identifying and resolving discrepancies to ensure data integrity
- Executed complex account cleanups and catch-up work, bringing prior-period financials current and improving reporting accuracy
- Generated and analyzed financial reports (P&L, Balance Sheet, Cash Flow) and met with clients monthly/quarterly to provide insights and support business decision-making
Office Manager | Financial & Club Operations
Lords Valley Country Club
09.2024 - 07.2025
- Directed full financial operations for a private country club, overseeing AR/AP, payroll, billing, reconciliations, and monthly close with accurate and timely reporting
- Served as direct liaison to the Board of Directors, presenting financials, participating in board meetings, and supporting strategic decision-making
- Managed membership billing and collections, including dues and assessments, while maintaining strong member relationships and resolving account inquiries
- Oversaw HR and payroll administration, including employee records, benefits, workers’ compensation, and regulatory compliance
- Led annual audits, maintained audit-ready financials, and managed insurance, workers’ compensation, and compliance-related reporting
- Implemented new payroll and 401(k) systems and improved operational processes, reducing annual costs by over $100K while increasing efficiency
Seasonal Tax Prepaper
Myer and Myer CPA
01.2024 - 04.2025
- Prepared 200+ individual and small business tax returns during peak season, ensuring accuracy and full compliance with federal and state regulations
- Managed high-volume client interactions (10–15 clients daily), gathering and organizing financial documentation to deliver efficient, tax-ready records
- Utilized tax software to accurately process returns, minimizing errors and maintaining strong turnaround times during high-demand periods
- Collaborated with senior accountants to resolve discrepancies and ensure accurate filings while maintaining strict confidentiality of sensitive client data
Bookkeeper
Numbers In Boxes
11.2022 - 08.2024
- Managed full-cycle accounting for ~15 clients across multiple industries, delivering accurate, audit-ready financials for businesses ranging from startups to multi-million-dollar companies
- Oversaw accounts receivable, accounts payable, and payroll processing, including multi-state registrations and compliance requirements
- Led month-end and year-end close processes, including reconciliations, journal entries, accruals, and preparation of tax-ready financial statements
- Prepared and filed sales tax returns and 1099s, ensuring compliance with state and federal regulations
- Developed and implemented internal processes and SOPs to improve workflow efficiency, consistency, and scalability across client accounts
- Built strong client relationships through monthly financial reviews, budgeting, cash flow management, and strategic guidance, while supporting business growth initiatives including administrative operations and social media marketing
Director of Project Operations
CommPro / ESG News
03.2021 - 02.2023
- Played a key role in launching and building ESG News, a global media platform focused on environmental, social, and governance (ESG) reporting and initiatives
- Managed client relationships and project execution within a public relations firm, overseeing press releases, media distribution, and strategic communications for global clients
- Led project operations for ESG News, managing cross-functional workflows, content pipelines, and strategic initiatives to support platform growth
- Supervised and mentored a team of university-level contributors, overseeing content curation, news reporting, and quality control
- Collaborated with global organizations including World Economic Forum, Humanity 2.0, and the World Health Organization to support ESG initiatives and international communications efforts
- Coordinated high-level partnerships and helped lead execution of a live panel event at the NASDAQ in New York City featuring global leaders and Father Philip Larrey, contributing to brand visibility and industry positioning
Full Charge Bookkeeper
Quarry Management
06.2020 - 04.2021
- Directed full financial operations for a million-dollar company, working closely with the CEO and investors to deliver accurate reporting and improve financial visibility
- Led extensive multi-year cleanup of financial records (approx. 4 years), reconciling accounts and restoring accurate, audit-ready books
- Managed full-cycle accounting functions, including accounts receivable, accounts payable, payroll, billing, collections, and cash management
- Performed monthly and year-end close processes, including reconciliations, journal entries, and preparation of financial statements (P&L, Balance Sheet)
- Developed and implemented systems for invoicing, inventory tracking, purchase orders, and financial recordkeeping to improve organization and efficiency
- Generated detailed financial and cash flow reporting, including collections analysis and customer/vendor account audits to support leadership decision-making
Office Manager / Bookkeeper
PHD Mechanical
03.2019 - 06.2020
- Managed daily office operations, handling ~20 client calls and coordinating 15–30 service jobs per day, while supporting an additional ~10 daily interactions with a home warranty provider
- Oversaw payroll, accounts payable, and accounts receivable, ensuring timely processing and accurate financial transactions
- Performed monthly bank reconciliations and maintained organized financial records to support accurate reporting and audit readiness
- Coordinated financial reporting, vendor payments, and inventory tracking to support efficient operations in a high-volume service environment
Operations, Administrative & Financial Roles
Multiple
06.2013 - 03.2019
- Directed office and project operations across multiple organizations, managing workflows, scheduling, and cross-functional coordination in fast-paced, deadline-driven environments
- Oversaw financial and administrative functions including payroll, bookkeeping, billing, and record management, ensuring accuracy, organization, and operational continuity
- Supported project execution, workforce coordination, and organizational compliance, while improving processes and implementing structured systems to enhance efficiency
Healthcare Accounts & Contract Manager
Cegedim Inc, Opus Health
05.2008 - 06.2013
- Managed high-volume financial operations within healthcare programs, processing $20M+ in patient and pharmacy payments across biweekly and monthly cycles
- Oversaw accounts receivable, accounts payable, and payment reconciliation for hundreds of pharmacies and patients, including major providers such as CVS, Walgreens, and Walmart
- Maintained strict HIPAA compliance while handling sensitive patient and financial data, resolving discrepancies, and managing high-volume payment inquiries
- Analyzed pharmacy claims data and processed electronic 835 remittance files to ensure accurate reimbursement and identify inconsistencies
- Supported development, implementation, and launch of internal healthcare software systems to improve claims processing and operational efficiency
- Managed onboarding and contract enrollment for independent and corporate pharmacies, collaborating with legal and operational teams to ensure compliance
Education
No Degree - Business
Suffolk County Community College
Selden, NYNo Degree -
DeVry University
Skills
- Healthcare Operations & Business Process Management
- Financial Reporting, Analysis & Performance Insights
- Budgeting, Forecasting & Resource Planning
- Revenue Cycle Support & Cash Flow Management
- Regulatory Compliance, HIPAA & Risk Management
- Cross-Functional Operations & Care Team Coordination
- Process Improvement, SOP Development & Workflow Optimization
- Systems Implementation & Operational Efficiency
- Project Management & Strategic Execution
- Stakeholder Communication & Administrative Reporting
- Patient & Client Relations, Service Coordination
- Data Analysis, Problem Solving & Decision Support
Certification
Accounting Coursework & Certifications (2026) – AccountingCoach
Bookkeeping Certificate of Excellence
Completed advanced coursework in:
Financial Statements & Financial Ratios
Accounts Receivable, Accounts Payable & Bank Reconciliations
Payroll Accounting & Bookkeeping
Inventory, Cost of Goods Sold & Depreciation
Adjusting Entries & Accounting Equation Fundamentals
- QuickBooks ProAdvisor
- IRS PTIN
- EA In Progress
- HIPAA Compliance & Confidential Data Handling
- NJ Pharmacy Technician Registration – Pending
Timeline
Bookkeeper
Silver Fern Co
05.2025 - 01.2026
Office Manager | Financial & Club Operations
Lords Valley Country Club
09.2024 - 07.2025
Seasonal Tax Prepaper
Myer and Myer CPA
01.2024 - 04.2025
Bookkeeper
Numbers In Boxes
11.2022 - 08.2024
Director of Project Operations
CommPro / ESG News
03.2021 - 02.2023
Full Charge Bookkeeper
Quarry Management
06.2020 - 04.2021
Office Manager / Bookkeeper
PHD Mechanical
03.2019 - 06.2020
Operations, Administrative & Financial Roles
Multiple
06.2013 - 03.2019
Healthcare Accounts & Contract Manager
Cegedim Inc, Opus Health
05.2008 - 06.2013
No Degree - Business
Suffolk County Community College
No Degree -
DeVry University