Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Redenius

Tulsa,OK

Summary

Experienced with coordinating patient interactions and administrative tasks in healthcare setting. Utilizes strong organizational skills to manage patient appointments and maintain accurate records. Track record of enhancing patient satisfaction by delivering attentive and efficient care.

Experienced with managing patient appointments and front desk operations in dental settings. Utilizes exceptional communication skills to ensure patient satisfaction. Track record of maintaining organized records and providing efficient administrative support.

Overview

7
7
years of professional experience

Work History

Patient Coordinator

Spring Dental Specialty
07.2024 - Current
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided excellent customer service to patients and medical staff.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Greeted and assisted patients with check-in procedures.

Business Office Assistant

Dental Depot at Tulsa Hills
05.2020 - Current
  • Answer multi-line phones
  • Scheduled appointments using Eagle Soft
  • Entered demographics/patient health history in EMR
  • Verify insurance coverage; communicate with multiple insurance companies
  • Verified Sooner Care and Medicare/Medicaid coverage
  • Scanned records/ID/forms and uploaded them into the charts

Receptionist

Cimarex Energy
09.2018 - 04.2020
  • Answer multi-line phones
  • Handled maintenance requests, assisted with parking passes for the building
  • Greeted guests/clients

Education

High School Diploma -

NEW TESTAMENT CHRISTIAN SCHOOL
FLORAL CITY, FL

Certified Nurse Assistant -

LAKE-AREA VOTECH
LEESBURG, FL

Skills

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Ten key
  • Basic level sign language
  • Insurance verification
  • Appointment scheduling
  • Patient confidentiality
  • Electronic records management
  • Patient registration
  • Insurance practices

Timeline

Patient Coordinator

Spring Dental Specialty
07.2024 - Current

Business Office Assistant

Dental Depot at Tulsa Hills
05.2020 - Current

Receptionist

Cimarex Energy
09.2018 - 04.2020

Certified Nurse Assistant -

LAKE-AREA VOTECH

High School Diploma -

NEW TESTAMENT CHRISTIAN SCHOOL
Jennifer Redenius