Alexis Lara
Elgin,Tx
Summary
Skilled Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
4
4
years of professional experience
Work History
Patient Coordinator
Total Men’s Primary Care
03.2023 - Current
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Handle sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Verified patient insurance eligibility and entered patient information into system.
- responsible for all incoming calls, scheduled appointments and filed medical records
- Take patients weight and room patient
- Keep patient waiting room maintained
Hostess
Corner Restaurant Marriott
01.2020 - 03.2021
- Maintained speed of service for food orders while minimizing errors and complaints
- Cleared tables immediately after guests left in preparation for next party
- Delivered correct food items to tables according to order documentation
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques
- Recorded available tables after seating each party using specialized seating software
- Identified customer needs through active listening techniques
- Answered 80+ calls daily
- Maintained continuous communication with managers and staff to maintain high standards according to company values
- Greeted and acknowledged every customer that walked through the door.
Education
Diploma -
Skills
- Excel Spreadsheets
- Customer Service
- Data Entry
- Computer Skills
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Scheduling
- Insurance Verification
- Healthcare Industry Knowledge
- Patient Care Coordination
- Proficient in ECW
Ready To Work
True
Personal Information
- Willing To Relocate: True
- Title: Customer Service
Timeline
Patient Coordinator
Total Men’s Primary Care
03.2023 - Current
Hostess
Corner Restaurant Marriott
01.2020 - 03.2021
Diploma -
Similar Profiles
Patricia PottsPatricia Potts
Medical Assistant at Total Men’s Primary CareMedical Assistant at Total Men’s Primary Care
Abigail SakpeidahAbigail Sakpeidah
Medical Assistant at Total Men’s Primary CareMedical Assistant at Total Men’s Primary Care
Beronica BarahonaBeronica Barahona
Patient Coordinator/Medical Assistant at Total Mens Primary CarePatient Coordinator/Medical Assistant at Total Mens Primary Care
Andrea GrimaldoAndrea Grimaldo
Special Education Teacher's Assistant at Rosedale SchoolSpecial Education Teacher's Assistant at Rosedale School
Adam CmerekAdam Cmerek
Operations Manager at Applied MaterialsOperations Manager at Applied Materials