Summary
Overview
Work History
Education
Skills
Timeline
Jennifer Reicherter

Jennifer Reicherter

Montague,NJ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Mullers Diner. Expert in food safety and customer service, I excel in fostering positive relationships and improving service quality. Achieved significant improvements in efficiency and customer repeat business through meticulous attention to cleanliness and proactive team training.

I take pride in my work. Hard working, dependable, problem solver and leader.

Overview

5
5
years of professional experience

Work History

Deli Clerk

Tammy Swanson Minter
08.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

• Open and close deli/store with added responsibility such as: counting the register draw and running reports for credit card machine and lottery. Cleaning the store, shutting down all equipment and turning on or off store alarm.

CNA

Raymond Llyod
06.2019 - 11.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

House Cleaner

Joseph Brooks
06.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.

Waitress Trainer

Mullers Diner
05.2019 - 04.2024
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Education

Liberal Arts 2 Yrs - Elementary School Teaching

East Stroudsburg University of Pennsylvania, East Stroudsburg, PA

General Education Requirements

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Food safety knowledge
  • Meat slicing expertise
  • Order taking accuracy
  • Product Stocking and Rotation
  • Cash Handling
  • Inventory Rotation
  • Register operations
  • Cash Register Operation
  • Accurate money handling
  • Cooking

Timeline

Deli Clerk - Tammy Swanson Minter
08.2024 - Current
House Cleaner - Joseph Brooks
06.2024 - Current
CNA - Raymond Llyod
06.2019 - 11.2023
Waitress Trainer - Mullers Diner
05.2019 - 04.2024
East Stroudsburg University of Pennsylvania - Liberal Arts 2 Yrs, Elementary School Teaching
Jennifer Reicherter