Jennifer Reifsnyder
PIPERSVILLE,PA
Summary
Highly motivated professional driven by a passion for continuous learning. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Medical Billing Supervisor
Dermatology and Cosmetic Surgery Institute
Lansdale, PA
08.2016 - Current
- Manage electronic health records, and coordinate with clinical staff to ensure timely and accurate patient care documentation.
- Submit claims to insurance companies.
- Contact insurance providers to verify insurance information and obtain prior authorization.
- Develop strategies for improving collection rates while minimizing bad debt write-offs.
- Review claims prior to submission to determine accuracy and completeness.
- Communicate with insurance representatives to complete claims processing or resolve problem claims.
- Submit appeals using provider portals and phone communication.
- Apply HIPAA privacy and security regulations while handling patient information.
- Assist outside departments with tasks to facilitate productivity when needed.
- Maintain detailed records of all billing activities in compliance with company policies and procedures.
- Follow up on unpaid or denied claims in a timely manner.
- Communicate with patients regarding payment plans, overdue balances, and collections issues.
- Collect, post, and manage patient account payments.
- Perform insurance verification, pre-certification, and pre-authorization.
Front Desk Receptionist
Main Line Dermatology
West Chester/Wayne, PA
07.2011 - 07.2016
- Scheduled appointments, managed patient records and updated medical histories.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Assisted with scheduling tests or other procedures, as requested by physicians.
- Prepared and maintained accurate medical charts for each patient visit.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Greeted patients, verified insurance information and collected copays.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Checked patients in and out for appointments and collected co-payments.
Education
Some College (No Degree) - Journalism
Bucks County Community College
Newtown, PASkills
- Medical billing (electronic and CMS-1500)
- EMR systems
- Medical terminology
- EOBs
- Insurance verification
- Commercial insurance, Medicare, Tricare, private insurance
- Claims submission
- Time management
- Payment posting
- Medical office experience
- Data entry
- Communicative
- Task prioritization
Affiliations
- roller derby
- motocross
- formula drift
- dog training
- dog rescue
- freelance photography
Timeline
Medical Billing Supervisor
Dermatology and Cosmetic Surgery Institute
08.2016 - Current
Front Desk Receptionist
Main Line Dermatology
07.2011 - 07.2016
Some College (No Degree) - Journalism
Bucks County Community College