Jennifer Resendez
Houston,TX
Summary
Dynamic Assistant Manager at Oak Leaf Management with a proven track record in enhancing tenant relations and streamlining rent collection processes. Skilled in team leadership and property compliance, I effectively coordinated operations to ensure a seamless living experience for residents while maintaining high standards of service and community engagement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Oak Leaf Management
Houston TX
10.2021 - Current
- Assisted in daily operations by coordinating team schedules and task assignments.
- Supported management by preparing reports and tracking inventory levels.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Engaged with customers to gather feedback and address inquiries promptly.
- Having apartment clean and ready to move in.
- Customer service & Tenant Relations.
- Rent collection
- Ensuring community rules.
Education
High School Diploma -
Roma High School
Roma, TX05-2006
Skills
- Customer service & Tenant Relations
- Money handling
- Team leadership
- Decision-making
- Lease Administration & Renewals
- Rent Collection & Payment Processing
- Property Inspection & Compliance
- Maintenance Request & Vender Coordination
- Enforcement of Property Rules & Policies
- Microsoft Office / Property Management Software
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Manager
Oak Leaf Management
10.2021 - Current
High School Diploma -
Roma High School