Nathaly Michelle Montero Jimenez
North Bergen,NJ
Summary
Bilingual operations and facilities professional with over 6 years of experience in team management, safety protocol oversight, and large-scale facility maintenance. Proven skills in staff coordination, building maintenance, customer relations, and financial accountability. Demonstrated ability to thrive in fast-paced environments while managing goals and fostering team development. Committed to exceeding company expectations through strong work ethic and relationship-building capabilities.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Manager
Planet Fitness
North Bergen, NJ
01.2019 - Current
- Supervised daily operations for a high-traffic facility with 2,000+ members.
- Ensured compliance with health and safety standards, maintaining a clean and secure environment.
- Coordinated building maintenance, equipment repairs, and vendor relations.
- Managed staff scheduling, payroll, and training for a team of 15+.
- Oversaw financial stability of operations including reporting, budgeting, and membership growth.
Cashier / Customer Service
Food Bazar
North Bergen, NJ
11.2017 - 12.2018
- Handled high-volume financial transactions with accuracy.
- Assisted in floor operations and provided bilingual support to customers.
- Developed multitasking and teamwork skills in a fast-paced environment.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.2017
Some College (No Degree) - Digital Marketing
Hudson County Community College
Union City, NJNo Degree - Marketing Analytics Specialist
Coursera
North Bergen, NJ03.2026
Skills
- Facility & building operations
- Customer service
- Team leadership
- Staff training
- Conflict resolution
- Policy and procedure development
- Policy implementation
- Coaching and mentoring
- Documentation and reporting
- Clear communication
- Inventory management
- Safety compliance & inspections
- Team leadership & training
- Budgeting & cash handling
- Customer service & tenant relations
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Schedule preparation
Education
true
References
Available upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Planet Fitness
01.2019 - Current
Cashier / Customer Service
Food Bazar
11.2017 - 12.2018
High School Diploma -
North Bergen High School
Some College (No Degree) - Digital Marketing
Hudson County Community College
No Degree - Marketing Analytics Specialist
Coursera