Jennifer Reyes
Optimal Care
Kokomo,In
1
Language
1
Certification
26
Years of experience
Nursing professional with strong clinical foundation and technical competency in documentation, medication monitoring, and care coordination. Updates charts with precision to support continuity of care and compliance. Works effectively across multidisciplinary teams to improve patient safety and care efficiency.
Work History
Home Health Clinical team specialist
10 Months- Assisted branch office staff with OASIS management, care planning, order workflow, and audit task completion to ensure compliance and improve operational efficiency.
QA Nurse-Home Health
2 Years 1 Month- Reviewed documents for compliance with standards, enhancing quality assurance processes. and ICD-10 coding of cases at all OASIS timepoints. Plan of care review/correction. Trained field staff on home health regulatory guidelines and OASIS guidance, strengthening adherence to best practices.
Clinical Team Manager for Illinois and Indiana
3 Years 10 Months- Support clinical teams for 10 separate home health branches. Oversaw education on quality outcomes and initiated improvement processes. Traveled to branches to assist in staff training on quality outcomes and OASIS and assumed branch leadership roles during staffing difficulties.
Manager of Quality Assurance
1 Year- Directed and managed Quality Assurance team for national home health and hospice provider, ensuring compliance and quality standards. OASIS, HIS, POC, and coding review. Led remote team of 45-50 members, fostering collaboration and accountability across quality assurance initiatives. Reviewed and audited SHP data, analyzed star score trends for individual branches, and provided guidance to branch leadership on quality improvement opportunities.
Quality Assurance RN
1 Year 4 Months- Reviewed home health records to identify trends and educational issues among branches and field staff, providing targeted education to enhance quality care. Conducted discussions with branch leadership on quality measures and offered process improvement suggestions to support organizational goals.
Clinical Team Manager, PRN
9 Months- On a PRN basis, assisted the clinical leadership teams under the Kokomo provider number with auditing tasks and processing backlogged workflow.
Director of Health Services
8 Months- Direction and management of all clinical patient care services and staffing for a combined SNF/ALF facility housing 100 residents. Also served as the facility infection preventionist; managed quality outcomes programs; assisted with state surveys and direct patient care routinely if/when staffing shortages required.
Regional Director
6 Years 2 Months- General clinical direction of two large home health branches in central Indiana with total patient census of up to 650. Oversaw branch budgeting and financial management while handling staffing responsibilities, including hiring and terminating personnel. Assisted with surveys for licensure and accreditation of the agency, ensured compliance with state and federal regulations.
- Directed regional home health operations across Elara Caring and legacy Community Home Health Network branches.
- Oversaw compliance with Medicare, hospice, and home health regulations.
- Led branch leaders in census growth, staffing, and patient care coordination.
Clinical Supervisor
2 Years 6 Months- Partnered with an interdisciplinary team to ensure overall well-being and positive outcomes of patients in the home setting. Directed staff assignments and schedules, assisted with patient complaint resolution, and assured compliance.
RN, case manager
1 Year 11 Months- Managed the care of a specific set of patients in the home setting. Worked closely with interdisciplinary team to develop and implement an appropriate plan of care for each patient.
RN, Charge nurse
9 Years 2 Months- Provided direct patient care on a 32 bed telemetry unit in addition to directing staff assignments, assisting physicians with procedures, and maintaining general knowledge of the overall status of each patient.
Education
Associate of Science - Nursing
Skills
OASIS review
ICD-10 coding
Clinical auditing
Plan review
Regulatory compliance
Home health documentation
Quality reporting
Branch education
Effective communication
Team leadership
Certification
- RN INDIANA - COMPACT
- RN MICHIGAN
Languages
Spanish
Professional
Timeline
Home Health Clinical team specialist
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
01.2026 - CurrentRead More
QA Nurse-Home Health
Optimal Care
10.2024 - CurrentRead More
Clinical Team Manager for Illinois and Indiana
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
03.2022 - 01.2026Read More
Manager of Quality Assurance
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
03.2021 - 03.2022Read More
Quality Assurance RN
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
11.2019 - 03.2021Read More
Clinical Team Manager, PRN
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
02.2019 - 11.2019Read More
Director of Health Services
Wellbrooke Of Kokomo
02.2019 - 10.2019Read More
Regional Director
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
12.2012 - 02.2019Read More
Clinical Supervisor
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
06.2010 - 12.2012Read More
RN, case manager
Elara Caring (formerly known as Great Lakes Caring, Community Home health Network)
07.2008 - 06.2010Read More
RN, Charge nurse
Howard Regional Health System, main campus
10.2000 - 12.2009Read More
Indiana University At Kokomo
Associate of Science from Nursing
Read More