Jennifer Cyrene Reynolds
Humboldt,SD
Summary
Dynamic manager with a strong track record in team supervision and analytical problem-solving. Expertise in optimizing inventory control and staff scheduling, leading to improved service delivery and increased client satisfaction across diverse teams.
Overview
13
13
years of professional experience
Work History
Retail Manager 3/Director of Catering Sales
Sodexo USA
Madison, SD
11.2025 - Current
- Implemented effective sales strategies to boost team performance and drive sales growth.
- Communicated with vendors to negotiate pricing and secure timely deliveries of merchandise.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Analyzed financial data to identify areas of improvement for profitability.
- Negotiated contracts with vendors for supplies, products, and services.
- Coordinated with the marketing team to plan and execute promotional events.
- Utilized CRM systems to manage customer relationships and personalize service.
- Implemented loss prevention strategies to minimize shrinkage and theft.
- Structured HR consulting services to support clients during organizational developments and changes.
- Led strategic planning for catering services across multiple venues.
- Coordinated logistics for large-scale events and catering operations.
- Trained and mentored catering sales staff on best practices and techniques.
- Ensured compliance with health regulations regarding food safety standards.
- Coordinated with other departments such as marketing and operations in order to ensure successful execution of events.
- Collaborated with other sales personnel to solicit, negotiate and book new catering business, maintained contact with current accounts and arranged details of catering events.
- Participated in budgeting discussions related to staffing costs and resource allocations within the Catering Sales department.
- Maintained accurate records of all orders, invoices, payments, cancellations. using an online database system.
- Generated reports summarizing sales performance metrics such as number of inquiries received, bookings made, total revenue generated per month and yearly basis.
- Managed the entire process of client event planning, from initial inquiry to post-event follow up.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Self Employed
Mom Clean
Humboldt, South Dakota
05.2023 - Current
- Maintain cleanliness in residential and commercial properties using approved cleaning methods.
- Communicate with clients to understand specific cleaning requirements and preferences.
- Manage time efficiently to complete tasks within designated schedules consistently.
- Track daily activities diligently in logbooks while producing invoices for clients.
Manager on Duty
Main Street Bar
Humboldt, SD
02.2013 - Current
- Trained and supervised bar staff on service techniques and product knowledge.
- Oversaw inventory management and ordering of bar supplies and equipment.
- Implemented staff scheduling to optimize coverage during peak hours.
- Resolved customer complaints swiftly, maintaining a positive atmosphere in the bar.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Enforced rules governing alcohol consumption responsibly among patrons.
General Manager
Cubby's
Sioux Falls, South Dakota
01.2020 - 03.2022
- Implemented inventory management systems to streamline supply chain processes.
- Led team meetings to communicate goals and address employee concerns.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
General Manager
Harms Oil/Friendly's
Humboldt, SD
06.2016 - 01.2020
- Implemented inventory management systems to streamline supply chain processes.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Education
Diploma - General
West Central High School
Hartford05-2000
Skills
- Inventory management
- Staff training
- Time management
- Analytical and critical thinking
- Customer service
- Team building
- Vendor relations
- Scheduling efficiency
- Supervision and leadership
- Training & Development
- Flexible and adaptable
- Clerical support
- Budgeting
- Supply chain optimization
Timeline
Retail Manager 3/Director of Catering Sales
Sodexo USA
11.2025 - Current
Self Employed
Mom Clean
05.2023 - Current
General Manager
Cubby's
01.2020 - 03.2022
General Manager
Harms Oil/Friendly's
06.2016 - 01.2020
Manager on Duty
Main Street Bar
02.2013 - Current
Diploma - General
West Central High School