Jennifer Rico Lazaro
Pico Rivera,CA
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for clients' best interests. Respectful and compassionate professional offering Summer internship background serving the community by guiding clients in need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coustmer Services
Target
07.2020 - Current
- Prioritize guest interaction and engagement while balancing task
- Business ownership Responded to customer inquiries quickly and professionally to increase satisfaction.
- Willing to learn new skills to execute tasks and help store team
- Understands vital business focuses, company communications, resources, and tools
Social Work Intern
La Arca
06.2023 - 08.2023
- We interviewed clients to assess their needs and determine the most suitable needs and services.
- Documented services provided meticulously by keeping accurate records of activities, interactions, and conversations.
- Consulted with other professionals to gain insight and advice and build a strong network within the organization.
Barista
Starbucks
12.2018 - 08.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Social Work
California State University Los Angeles
Los Angeles, CA08.2023
Skills
- Case Management
- Food Preparation and Safety
- Solid Problem Solver
- Fluent in English and intermediate in Spanish
- Active listening
- self- awareness
Certification
Financial First Responder
CPR &First Aid Certification
Timeline
Social Work Intern
La Arca
06.2023 - 08.2023
Coustmer Services
Target
07.2020 - Current
Barista
Starbucks
12.2018 - 08.2020
Bachelor of Arts - Social Work
California State University Los Angeles
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