Jennifer Riley
Kyle,TX
Summary
Accomplished Medical Assistant Apprentice at Central Health, adept in HIPAA compliance and strong communication, streamlined administrative processes, and enhanced patient satisfaction. Expertise in emergency response and security protocols from the Department of Homeland Security, showcasing adaptability and a commitment to safety. Achieved significant patient trust and operational efficiency, with extensive training in EPIC Charting System. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant Apprentice
Central Health
03.2024 - Current
- Streamlined administrative tasks such as answering phone calls, managing insurance claims, and updating electronic health records.
- Promoted patient satisfaction by addressing concerns promptly, demonstrating empathy, and maintaining confidentiality at all times.
- Developed strong rapport with patients, fostering trust and open communication regarding their healthcare needs.
- Provided vital support during medical emergencies by administering first aid and CPR when necessary.
- Supported diagnostic procedures by collecting laboratory specimens and preparing them for testing.
- Educated patients on preventive care measures to promote overall health and wellbeing.
- Acquired 160 Externship Hours
Transportation Security Officer
Department Of Homeland Security
01.2022 - 03.2023
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
Education
Certificate - Medical Assisting
Austin Community College
Austin, TX06.2024
Skills
- Strong Communication Skills
- Vital signs monitoring
- HIPAA Compliance
- Adaptable to change
- Immunization Administration
- CPR
- EPIC Charting System Experience
- EMR / EHR
Certification
- RMA - Registered Medical Assistant
- BLS Certification
Timeline
Medical Assistant Apprentice
Central Health
03.2024 - Current
Transportation Security Officer
Department Of Homeland Security
01.2022 - 03.2023
Certificate - Medical Assisting
Austin Community College