Jennifer Riley
Manteo,NC
Summary
Dynamic and dedicated waitress with a proven track record at TL's, excelling in customer service and order accuracy. Skilled in multitasking and team collaboration, I enhanced guest satisfaction by resolving complaints and streamlining service during peak hours. Committed to maintaining cleanliness and delivering exceptional hospitality experiences.
Overview
7
7
years of professional experience
Work History
Waitress
TL's
Manteo, NC
05.2022 - 12.2025
- Provided excellent customer service, ensuring guest satisfaction and repeat patronage.
- Processed orders efficiently, maximizing accuracy and minimizing wait times.
- Collaborated with kitchen staff to maintain smooth food and beverage delivery.
- Trained new team members on menu knowledge and service standards.
Waitress
Whites
Manns Harbor, NC
03.2019 - 06.2022
- Managed cash register operations, handling transactions securely and accurately.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Adapted quickly to changing restaurant needs during peak hours, improving workflow efficiency.
- Resolved guest complaints professionally, enhancing overall dining experience satisfaction.
Education
High School Diploma -
Grandy High School
Norfolk, VA05-1988
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Safe food handling
- Hospitality service expertise
- Order accuracy
Timeline
Waitress
TL's
05.2022 - 12.2025
Waitress
Whites
03.2019 - 06.2022
High School Diploma -
Grandy High School