Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Assistant Director of Dining Services
Chartwells Compass Group
Paragould, AR
07.2024 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Identified areas of improvement in overall operations and created action plans to address them.
Analyzed data related to production costs, pricing structures, and labor costs in order to maximize profitability.
Assisted in the development and implementation of policies, procedures, and standards for dining services operations.
Oversaw inventory control systems to ensure accurate ordering levels and product availability.
Reviewed daily invoices from suppliers for accuracy prior to approval for payment processing.
Delegated work to staff, setting priorities and goals.
Evaluated menus on a regular basis based on customer feedback as well as current trends in the industry.
Monitored financial performance of dining services operations to meet budgetary requirements.
Conducted staff meetings to ensure communication among team members regarding goals and objectives.
Manager
LAs Grill and Lounge
Paragould, AR
10.2022 - 05.2024
Managed vendor relationships.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Analyzed customer feedback data to develop action plans for improving services.
Ensured compliance with all applicable laws, regulations, industry standards.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Monitored staff performance and addressed issues.
Recruited and hired qualified candidates to fill open positions.
Managed inventory levels to meet demand without overstocking, reducing waste.
Office Manager
Arkansas Highway And Transportation Department
Paragould, AR
06.2017 - 05.2022
Maintained filing system for records, correspondence and other documents.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Coded and entered daily invoices with in-house software.
Ensured compliance with applicable laws regarding employment practices.
Responded to customer inquiries via phone or email in a professional manner.
Created spreadsheets in Excel to track data.
Monitored inventory levels and placed orders when needed.
Provided administrative support to upper management team.
Bartender/Waitress
Paragould Country Club
Paragould, AR
01.2013 - 05.2016
Greeted customers and provided excellent customer service.
Processed payments accurately and efficiently with POS system.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Developed good working relationships with fellow employees through effective communication.
Performed opening and closing duties including restocking supplies.
Effectively multitasked within fast-paced environment.
Remained calm and poised during busy periods, promoting great customer service to guests.
Served food and beverages to patrons and confirmed complete orders.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Office Manager
The Daniel Group
Jonesboro, AR
08.2005 - 12.2012
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained filing system for records, correspondence and other documents.
Maintained confidential records relating to personnel matters.
Reviewed completed work to verify consistency, quality, and conformance.