Jennifer Riordan

I assisted the database administration and security department in entering, modifying and organizing data; as well as planning and helping to improve the security of both physical and digital information.

Cultural exchange program. The program lasts a minimum of 1 year and a maximum of 2 years, during which you live with a host family (or several) and work for them taking care of their children. The purpose of the program is to be able to study and work, learning and/or improving your English while learning and experiencing the culture and the country.

My first year was in Ellicott City (MD) and the second in Wellington (FL).

In the degree of criminology: forensic sciences and technologies, practice is considered vital. As it is a multidisciplinary degree, different entities have been responsible for teaching us to register, collect, store, study and document all the traces of a case:

• Civil Guard:
  - Balisitica and instrumental traces
  
• National Police:
  - Ocular Inspection
  - Lofoscopy: In this field I must highlight a unique project of analysis of palm prints in collaboration with the national police inspector Juan Antonio Reviriego.
  - Documentscopy
  
• National Institute of Toxicology and Forensic Sciences:
  - Biological and chemical sample

I worked for a company that provided third-party consulting solutions for human resources, finance, and technology. I was tasked with identifying prospective clients and scheduling sales meetings. I exceeded expectations both in terms of the volume of meetings scheduled and size of the companies targeted.

• Created statistical models to implement and evaluate impact of different marketing strategies.
• Provided consultation and training support to clients.
• Conducted research, surveys and interviews to gain business insights and effectively handled challenging calls with clients.
• Successfully participated in multiple conventions.

I was an entrepreneur and businesswoman of an online sales business with national and international sales. I achieved a volume of customers of more than 70,000 and my products were distributed to more than 20 different countries. I yielded an annual increase of more than 20% in sales and expanded the brand.

• Managed records for production, inventory, operations budgeting, accounts payable, accounts receivable, and payroll.
• Kept up-to-date on regulatory changes affecting business operations.
• Performed market analysis to solve problems, improve efficiency and attract new customers.

Customer satisfaction during my time as manager increased by more than 3%, reaching a percentage of 99.1% satisfaction and problem resolution.

• Evaluation of supplies and inventory of products to verify their quality and quantity.
• Logistics Management.
• Created cost-effective advertising programs and merchandising strategies to increase sales.
• Managed and resolved customer complaints to support positive service experience resulting in business loyalty.

• Advice and sale to the public.
• Efficient management of cash operations.
• Warehouse management, product replacement and stock supervision.
• Review of the labeling, including prices and conditions of the product, to keep the labeling updated at all times.