Jennifer Rios
El Paso,TX
Summary
Aspiring nurse with leadership experience as a Shift Supervisor at Starbucks, currently completing CNA training and enrolling in a BSN program in Fall 2026. Brings strong communication, organization, and multitasking skills from a fast-paced environment. Passionate about supporting patients and growing within the healthcare field.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
El Paso, TX
09.2022 - Current
- Lead and supervise team members during high-volume shifts, ensuring adherence to safety regulations, quality standards, and exceptional customer service.
- Manage daily cash handling responsibilities, including cash drawers, deposits, safe counts, and point-of-sale transactions with consistent accuracy.
- Oversee inventory management by monitoring stock levels, placing orders, receiving deliveries, and minimizing waste.
- Train and mentor new employees on company procedures, cleanliness standards, and customer care expectations.
- Delegate tasks, monitor workflow, and provide real-time coaching to maintain operational efficiency.
- Ensure compliance with health, safety, and sanitation guidelines.
Crew Member/Trainer
Raising Cane's
El Paso, TX
07.2021 - 09.2022
- Delivered high-quality customer service in a fast-paced food service environment.
- Handled cash, card, and check transactions while maintaining drawer accuracy.
- Trained new hires on food safety, customer interaction, and operational procedures.
- Collaborated with team members and supervisors to ensure smooth daily operations.
- Maintained cleanliness and organization to meet safety standards.
Secretary's Assistant
R&R Tax Services
El Paso, TX
01.2019 - 04.2022
- Drafted professional correspondence, emails, and documents.
- Maintained confidential client files in compliance with privacy standards.
- Managed appointment scheduling and office calendars.
- Answered multi-line phones and directed calls appropriately.
- Monitored office supply inventory and assisted with administrative tasks.
Education
Bachelor of Science - Nursing
University of Texas At El Paso
El Paso, TX05-2028
Associate of Arts - Psychology
El Paso Community College
El Paso, TX06-2025
Skills
- Leadership & Team Coordination
- Safety & Protocol Compliance
- Communication & Interpersonal Skills
- Time Management Under Pressure
- Inventory management
- Customer service
- Medical terminology
Timeline
Shift Supervisor
Starbucks Coffee Company
09.2022 - Current
Crew Member/Trainer
Raising Cane's
07.2021 - 09.2022
Secretary's Assistant
R&R Tax Services
01.2019 - 04.2022
Bachelor of Science - Nursing
University of Texas At El Paso
Associate of Arts - Psychology
El Paso Community College