Eric N. VanHoy
Bel Air,Maryland
Summary
Motivated and reliable Shift Supervisor with over 5 years of experience managing fast-paced restaurant operations. Skilled in team leadership, labor management, and delivering high-quality customer service. Known for being a fast learner with strong time management skills and a genuine interest in technology. Actively seeking an opportunity in a tech-driven field where creativity, innovation, and problem-solving are valued. Skilled in managing daily operations, resolving conflicts, and ensuring compliance with company standards. Known for adaptability, reliability, and effective communication. Poised to make significant impact in any fast-paced environment.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Chick-fil-A
10.2021 - Current
- Oversee day-to-day operations to ensure smooth and efficient shifts
- Manage labor and scheduling to meet operational needs and budget goals
- Train, support, and coach team members for performance and development
- Resolve customer concerns with professionalism and care
- Ensure food safety, cleanliness, and quality standards are consistently met
- Lead by example in high-volume, high-pressure environments
Education
Associate of Arts - General Studies
Harford Community College
Bel Air, MD01-2027
High School Diploma -
Bel Air High School
Bel Air, MD01-2021
Skills
- Time Management
- Leadership & Team Coordination
- Fast Learner & Self-Motivated
- Customer Service Excellence
- POS System Proficiency
- Problem Solving & Adaptability
- Strong Communication Skills
- Interest in Emerging Technologies
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Operations management
- Conflict resolution techniques
- Labor and food cost control
- Shift reporting
- Positive attitude
- Creative problem solving
- Complaint resolution
- Assigning work
- Flexible schedule
Timeline
Shift Supervisor
Chick-fil-A
10.2021 - Current
Associate of Arts - General Studies
Harford Community College
High School Diploma -
Bel Air High School
Career Interests
Eager to transition into a role that involves working with technology—whether in support, development, or operations. Passionate about learning new systems, tools, and workflows to create meaningful and innovative solutions.