Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Urva Shah

League City,TX

Summary

Motivated and results-driven, University of Houston graduate student pursuing a double major in Finance and Management. Experienced in operations, team leadership, and business strategy through roles as Shift Supervisor and Assistant Manager. Skilled in process improvement, performance analysis, and cross-functional collaboration, with a strong track record of driving operational efficiency, and enhancing customer experience. Seeking an internship at ITW to apply analytical, leadership, and business skills in a dynamic, industrial, and operations-focused environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

CVS Pharmacy
Deer Park, Texas
03.2024 - Current
  • Supervised and coordinated a team of seven employees, ensuring smooth operations and meeting production targets.
  • Collaborated with cross-functional teams to troubleshoot issues and implement process improvements.
  • Streamlined workflow processes to improve efficiency and reduce errors.
  • Monitored quality control and safety compliance, maintaining high operational standards.

Assistant Manager

Boost Mobile
Houston, Texas
03.2024 - 08.2024
  • Analyzed sales data and performance metrics to inform business decisions and identify growth opportunities.
  • Collaborated with corporate and cross-functional teams to execute business strategies, and resolve operational challenges.
  • Streamlined store operations and implemented process improvements, boosting efficiency, and reducing errors.
  • Led a team of four employees to achieve sales targets, enhance customer experience, and maintain operational excellence.

Cashier

Marshalls
Houston, Texas
08.2023 - 02.2024
  • Processed transactions accurately while maintaining excellent customer service and satisfaction.
  • Supported store operations through inventory tracking, restocking, and workflow efficiency.
  • Collaborated with team members to streamline processes and resolve customer issues promptly.

Cashier

Wendy's
Houston, Texas
05.2022 - 05.2023
  • Processed transactions accurately while ensuring excellent customer service.
  • Supported store operations through inventory tracking, restocking, and workflow efficiency.
  • Collaborated with team members to streamline processes and resolve customer issues promptly.

Education

BBA - Finance And Management

University of Houston
Houston, TX
05-2028

High School Diploma -

South Houston High School
South Houston, TX
05-2024

Skills

  • Operations management
  • Process improvement,
  • Workflow optimization
  • Inventory management
  • Performance metrics and data analysis
  • Quality control and compliance
  • Team leadership and staff training
  • Cross-functional collaboration
  • Customer service excellence
  • Problem-solving and decision-making
  • Attention to detail, time management
  • Time management

Certification

  • Microsoft Specialist Certification

Languages

English
Native/ Bilingual
Amharic
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual

Timeline

Shift Supervisor

CVS Pharmacy
03.2024 - Current

Assistant Manager

Boost Mobile
03.2024 - 08.2024

Cashier

Marshalls
08.2023 - 02.2024

Cashier

Wendy's
05.2022 - 05.2023

BBA - Finance And Management

University of Houston

High School Diploma -

South Houston High School

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