JENNIFER RIVERA

• Processed and audited invoices to ensure accuracy and fix issues related to coding, dates, format and permissions.
• Ensured that amounts were totaled correctly and permissions were given by correct authorities.
• Processed on average about 25 to 40 invoices per day for about 4 different departments.

• Office Administration
• Answer calls from the public and provide customer service for Housing and Community Services.
• Produce high-quality documents and spreadsheets for internal use using Microsoft Word and Excel.
• Create invoices and other documents utilizing Adobe Pro
• Research issues and provide feedback to customers based on results.
• Find resources to deal with pertinent issues such as reconciliations and overall financial health of Code Enforcement.
• Accounts Receivable
• Create invoices and liens for Code Enforcement, over 600 per year.
• Provide 30-day payouts to mortgage and title companies.
• Research information as it pertains to legal descriptions, property ownership and overall use.
• Prepare documentation and guidance to annual Special Assessment for Finance, Code Enforcement and IT.
• Accounts Payable
• Maintain budgets for Purchase Orders as well as create new Purchase Requisitions.
• Maintain vendor and account information for internal accounts and answer questions vendors might have.
• Submit batches in One Solution on a weekly basis and maintain all backup documentation for future audits.
• Resolve issues regarding past and future payments.

Office Administration

• Perform semi-monthly payroll using Paychex Flex software.
• Manage all benefit administration including medical, dental, SIMPLE IRA and LegalShield accounts.
• Reconciled credit card and bank accounts, created Profit and Loss statements, cash projections and annual revenue spreadsheets.
• Performed onboarding of new employees including adding to payroll and benefits and performing new-hire orientation.
• Maintained benefit plans including Delta Dental, Charles Schwab, UnitedHealthcare and LegalShield and setup services for annual enrollment of benefits.
• Maintained all office files both digitally and in paper form.

Accounts Payable

• Processed payment of invoices, via check and EFT.
• Maintained vendor accounts in QuickBooks and solved any discrepancies.
• Configured and made all sales tax payments on a quarterly basis.
• Processed bi-weekly payroll utilizing Paychex software.
• Created and wired royalty payment once a month and all sales for that month.

Accounts Receivable

• Managed ERP system by entering new clients and/or cancellations
• Maintained spreadsheets regarding annual projected revenue, monthly invoice creation and cash projection.
• Created about 120 – 150 invoices per month utilizing Transaction Pro and QuickBooks for efficiency.
• Maintained Credit Card payments and vendor information via Chase Bank’s Orbital System.
• Processed credit card payments once a month on the 1st and reconciled QuickBooks and bank account to ensure totals.
• Worked on soft collections of declined cards in order to obtain payment for services and notified management of efforts.