Jennifer R. Janus
Phoenixville,PA
Summary
Results-driven Project Management leader with over 15 years of progressive experience in the biopharmaceutical industry. Proven track record in leading cross-functional teams, optimizing project delivery, and driving client satisfaction. Skilled in strategic planning, team development, and operational excellence across global biologics sites.
Experienced with strategic planning, team leadership, and operational management. Utilizes comprehensive business acumen to drive efficiency and innovation. Track record of fostering collaborative environments and achieving high-impact results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Manager, Project Management
Charles River Laboratories – Biologics Sites, PA
04.2022 - Current
- Lead the global Project Management function for Biopharmaceutical Services.
• Develop and implement strategies to enhance efficiency and profitability.
• Increased team capacity by 126% during peak periods by optimizing staffing strategies, improving responsiveness and productivity
• Evaluated employee performance and delivered constructive feedback to drive skill development; consistently achieving over 90% in employee effectiveness rating of management
• Led targeted employee engagement initiatives, resulting in improved survey scores for remote employees: Belonging (+6), Recognition (+6), and Feedback (+28), reflecting enhanced team experience and workplace culture
• Oversee cross-site coordination and execution of project management initiatives.
• Collaborate with outside vendors for new technologies and implement supporting processes at the local facilities to ensure a seamless client experience
• Implemented a new job function/team within the overall Project Management structure to enhance administrative efficiency, provide project management support, and managing client accounts
Manager, Project Management
Charles River Laboratories – Biologics Sites, PA
08.2019 - 04.2022
- Supervised Project Management staff and ensured consistent application of PM processes.
• Managed complex client projects from initiation through final invoicing.
• Ensured high levels of customer satisfaction through proactive communication and delivery.
• Managed site transfers for ~40 clients, overseeing testing coordination, assisted with regulatory updates, and client internal change control processes; contributed to site transfers for approximately 400 clients company-wide
Senior Client Account Manager
Charles River Laboratories – Biologics Sites, PA
01.2018 - 08.2019
- Directed key client programs involving complex planning and execution.
- Acted as liaison between clients and internal teams including Business Development, Quality Assurance, and Operations.
- Enhanced operational performance through process improvement recommendations.
- Streamlined communication processes with clients, resulting in improved customer satisfaction ratings.
Client Account Manager
Charles River Laboratories – Biologics Sites, PA
06.2011 - 01.2018
- Managed client projects, ensuring alignment with timelines, budget, and quality standards.
- Coordinated between internal teams and clients to support milestone achievement.
- Built relationships with customers and community to establish long-term business growth.
Project Coordinator II, Technical Services
Charles River Laboratories – Biologics Sites, PA
09.2008 - 06.2011
- Scheduled testing and coordinated communication across departments.
- Ensured timely execution of departmental milestones.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Supervisor / Team Leader / Junior Technician, Molecular Biology
Charles River Laboratories – Biologics Sites, PA
04.2005 - 09.2008
- Conducted experiments and supported daily operations in the lab environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Laboratory Technician (Contract at Charles River)
Joule Scientific Technical Staffing, Blue Bell, PA
10.2004 - 04.2005
- Conducted GMP-compliant testing of preclinical and clinical drug products.
Research Technician A
Thomas Jefferson University, Philadelphia, PA
12.2002 - 10.2004
- Led research analysis in the Rheumatology department; supported principal investigator on various studies.
Office Assistant
Montgomery County Recorder of Deeds Office, Norristown, PA
05.2002 - 12.2002
- Managed documentation for mortgage and deed releases.
Teaching Assistant
Ursinus College, Collegeville, PA
09.2000 - 12.2001
- Assisted with Genetics and Biology labs and lectures.
Quality Assurance Analyst
Fujirebio Diagnostics, Inc., Great Valley, PA
05.2000 - 08.2001
- Reviewed clinical trial data for protocol compliance during college breaks.
Education
Bachelor of Science - Biology
Ursinus College
Collegeville, PA05.2002
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Data-driven decision making
- Data analytics
- Problem-solving
- Training and development
- Performance review
- Cross-functional team coordination
- Employee development
- Teamwork and collaboration
- Influencing and negotiating
Certification
- CM - Certified Manager Certification (Delaware Valley Industrial Resource Center (DVIRC)
Timeline
Senior Manager, Project Management
Charles River Laboratories – Biologics Sites, PA
04.2022 - Current
Manager, Project Management
Charles River Laboratories – Biologics Sites, PA
08.2019 - 04.2022
Senior Client Account Manager
Charles River Laboratories – Biologics Sites, PA
01.2018 - 08.2019
Client Account Manager
Charles River Laboratories – Biologics Sites, PA
06.2011 - 01.2018
Project Coordinator II, Technical Services
Charles River Laboratories – Biologics Sites, PA
09.2008 - 06.2011
Supervisor / Team Leader / Junior Technician, Molecular Biology
Charles River Laboratories – Biologics Sites, PA
04.2005 - 09.2008
Laboratory Technician (Contract at Charles River)
Joule Scientific Technical Staffing, Blue Bell, PA
10.2004 - 04.2005
Research Technician A
Thomas Jefferson University, Philadelphia, PA
12.2002 - 10.2004
Office Assistant
Montgomery County Recorder of Deeds Office, Norristown, PA
05.2002 - 12.2002
Teaching Assistant
Ursinus College, Collegeville, PA
09.2000 - 12.2001
Quality Assurance Analyst
Fujirebio Diagnostics, Inc., Great Valley, PA
05.2000 - 08.2001
Bachelor of Science - Biology
Ursinus College
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