Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Robbins

Wilmington,NC

Summary

Innovative leader with expertise in technology integration and instructional strategies. Experienced in guiding professional development and enhancing client engagement, committed to driving improvements in operational outcomes and efficiency.

Overview

19
19
years of professional experience

Work History

Teacher

NC Department of Instruction
Wilmington, NC
07.2012 - Current
  • Implemented engaging instructional strategies tailored to diverse learning styles, fostering inclusive classroom environments.
  • Collaborated with colleagues to enhance educational programs and resources, resulting in improved curriculum alignment and student outcomes.
  • Led professional development workshops for fellow educators on best practices.
  • Integrated technology into lessons to boost student engagement and deepen learning experiences.

Banking and Integration Specialist

Vantaca
Wilmington, NC
10.2024 - 05.2025
  • Collaborated with cross-functional teams to enhance project workflows and communication efficiency.
  • Facilitated resolution of system integration issues and user queries to minimize disruptions.
  • Investigated expense reports, pinpointed discrepancies, and recommended corrective actions.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.

Director of Client Relations

CallNet
Wilmington, NC
05.2007 - 10.2024
  • Led implementation of CRM systems, optimizing tracking of client interactions to improve relationship management.
  • Analyzed client feedback, pinpointing specific areas for service improvement and driving innovative solutions.
  • Created and managed client sales, onboarding processes, retention and contract mediation, which facilitated smooth transitions and enhanced client satisfaction.
  • Facilitated training sessions for staff on best practices in client engagement.

Education

MBA -

University of North Carolina
Wilmington
05-2025

Master of Arts - Education

University of North Carolina
Wilmington
05-2014

Bachelor of Arts - Anthropology And Biology

University of North Carolina
Wilmington
05-2009

Skills

  • Instructional design
  • Client relations
  • Community engagement
  • Cross-functional collaboration
  • Digital tools integration
  • Data analytics
  • Financial analysis
  • Accounting principles

Timeline

Banking and Integration Specialist

Vantaca
10.2024 - 05.2025

Teacher

NC Department of Instruction
07.2012 - Current

Director of Client Relations

CallNet
05.2007 - 10.2024

MBA -

University of North Carolina

Master of Arts - Education

University of North Carolina

Bachelor of Arts - Anthropology And Biology

University of North Carolina
Jennifer Robbins