Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jennifer Roberts

Chandler,AZ

Summary

Experienced bartender and server with many years of experience in fast-paced high volume environment. Able to multi task and thrive under pressure. Self starter. Excellent drink knowledge and customer service skills. Track record of achieving exceptional results in drink making with speed and efficiency.

Overview

20
20
years of professional experience

Work History

Bartender

Rochester's
09.2017 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Bartender

Skip and Jan's
10.2015 - 08.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Wild Horse Pass Casino
02.2014 - 08.2014
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

First Round Draft
04.2009 - 12.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

The Vine Tavern
03.2003 - 03.2009
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor of Arts - Creative Writing

San Francisco State University
San Francisco, CA

Skills

  • Customer Service
  • Liquor, Beer and Wine Knowledge
  • Reconciling Cash Drawers
  • High-Volume Environments
  • Liquor Law Compliance
  • Attending Multiple Customers
  • Teamwork and Professionalism
  • Aloha POS
  • Professional Service Standards
  • Recipe and Menu Memorization
  • Good Conversationalist
  • Patron Experiences
  • Engaging Customers
  • Cash Handling and Management
  • Servsafe Certified
  • Energetic and Outgoing
  • Anticipating Guest Needs
  • Responsible Serving
  • Patron Rapport

Timeline

Bartender

Rochester's
09.2017 - 08.2023

Bartender

Skip and Jan's
10.2015 - 08.2017

Bartender

Wild Horse Pass Casino
02.2014 - 08.2014

Bartender

First Round Draft
04.2009 - 12.2013

Bartender

The Vine Tavern
03.2003 - 03.2009

Bachelor of Arts - Creative Writing

San Francisco State University

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