Jennifer Roberts
Enola,PA
Summary
Dependable team member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Chick-fil-A
Manteca, CA
03.2022 - 05.2022
- Assisted customers with orders and inquiries.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Restocked items on shelves as needed.
- Greeted customers in a friendly manner upon entering the store.
- Operated cash register accurately and efficiently.
- Provided excellent customer service at all times.
- Cleaned work areas regularly throughout shift.
- Followed all safety regulations while operating machinery or handling chemicals.
- Served food quickly for positive guest experiences.
Sales Floor Associate
Dollar Tree Stores
Manteca, CA
10.2021 - 12.2021
- Greeted customers upon entering store and provided assistance in locating desired items.
- Operated cash register to process customer purchases accurately and efficiently.
- Resolved customer complaints promptly and professionally according to company policies.
- Created positive experiences for customers through friendly conversations during transactions.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Developed knowledge about products and sales items to answer customer questions.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
Teacher's Assistant
Creative Child Care Inc.
Stockton, CA
04.2018 - 01.2019
- Facilitated small group instruction and activities for students of varying abilities.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Observed student performance in order to assess progress towards academic goals.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Supervised children and participated with children in activities.
- Tutored students in course material to improve comprehension.
Education
Associate of Arts - Criminal Justice
ITT Technical Institute
Lathrop, CA06-2012
High School Diploma -
East Union High School
Manteca, CA05-2010
Some College (No Degree) - Early Childhood Education
Delta Community College
Stockton, CASkills
- Cleaning and sanitation
- Food handling safety
- Cash Handling
- Customer Engagement
- Problem-Solving
- Inventory Restocking
- Teamwork and Collaboration
Timeline
Crew Team Member
Chick-fil-A
03.2022 - 05.2022
Sales Floor Associate
Dollar Tree Stores
10.2021 - 12.2021
Teacher's Assistant
Creative Child Care Inc.
04.2018 - 01.2019
Associate of Arts - Criminal Justice
ITT Technical Institute
High School Diploma -
East Union High School
Some College (No Degree) - Early Childhood Education
Delta Community College