Jennifer Roberts
Planned Parenthood
Farmington,NM
1
Certification
8
years of professional experience
Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Health Center Assistant
9 Months- Coordinated patient intake, verified demographics, and updated electronic health records for accurate visit documentation.
- Scheduled appointments, managed calendar changes, and coordinated follow-up visits to support clinic flow.
- Prepared exam rooms, restocked supplies, and maintained clean clinical spaces between patient visits.
- Assisted patients with forms, paperwork, and service questions while maintaining confidentiality and professionalism.
- Recorded histories, medications, and test results in electronic health records with strong attention to detail.
- Monitored supply inventory and restocked clinical areas to maintain readiness for patient care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
6 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ordered urinalysis tests, scans and other tests to accurately diagnose urinary issues.
- Assisted with and set up for cystoscopies, ureteroscopies and other invasive testing.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Called patients post-procedure to inquire about status, recovery and questions.
Medical Assistant/Receptionist
1 Year 2 Months- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
Home Health Aide Medical Assistant
3 Years- Increased medication and medical terminology knowledge through research and continuing education.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Nephrology Unit Secretary
9 Months- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained daily report documents, memos and invoices.
Assistant Store Manager
3 Months- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Medical Assistant Certification - Medical Assisting
- 3.9 GPA
- Honor Roll Medical Assistant Program
Certified Nursing Assistant
- 4.0 GPA
Skills
Time Management
Verbal and Written Communication
Records Management
Medication Administration
Attention to Detail
Decision Making
First Aid and CPR
HIPAA Compliance
Medical Terminology
Phlebotomy specimen collection
Money Handling
Certification
- CMA- Certified Medical Assistant
- BLS- Basic Life Support
- CPR
- CMAA- Certified Medical Administrative Assistant
Timeline
Health Center Assistant
Planned Parenthood
01.2026 - CurrentRead More
Medical Assistant
La Plata Urology
08.2023 - 02.2024Read More
Medical Assistant/Receptionist
AFC Urgent Care
11.2021 - 01.2023Read More
Nephrology Unit Secretary
San Juan Regional Medical Center
09.2020 - 06.2021Read More
Assistant Store Manager
Spirit Halloween Store
07.2020 - 10.2020Read More
Home Health Aide Medical Assistant
Shelly Crispin
10.2018 - 10.2021Read More
Charter Institute
Medical Assistant Certification from Medical Assisting
Read More
San. Juan College
Certified Nursing Assistant
Read More